- HEP Heat and Air
- High-capacity Units

High-capacity Units
High-capacity Units | Dehumidifier Installation | Heating and Air Conditioning | Mountain City
When Mountain City humidity creeps up and comfort slips away, HEP’s High-Capacity Units Heating & Air Conditioning team is ready with precision-engineered solutions that pull excess moisture from every corner of your home. Our technicians pair deep local knowledge with industry-leading equipment, sizing each system to your square footage and lifestyle so you enjoy crisp, breathable air year-round—all while protecting woodwork, furniture, and electronics from hidden water damage.
From the moment you schedule your dehumidifier installation, we handle everything: humidity diagnostics, system selection, tidy same-day setup, and post-install walkthroughs that show you how to make the most of your new unit. Backed by 24/7 support and Mountain City’s most comprehensive performance guarantees, HEP turns muggy rooms into refreshing retreats while keeping energy bills low and your family healthy.
FAQs
Why should I consider a high-capacity HVAC unit with an integrated dehumidifier for my Mountain City home?
Mountain City experiences warm, humid summers and cool, damp winters. A high-capacity heating and air conditioning system paired with a built-in dehumidifier tackles both temperature and moisture control in one package. This combination removes excess humidity that can make 75 °F feel like 85 °F, reduces mold and dust-mite growth, and prevents wood warping or paint damage. Because the dehumidifier works with the HVAC blower instead of running separately, it can lower overall energy use by allowing you to set the thermostat a few degrees higher in summer while still feeling comfortable.
How do I know what size high-capacity unit and dehumidifier my house needs?
Our technicians perform a Manual J load calculation that factors in square footage, insulation, sun exposure, window types, occupant habits, and local Mountain City weather data. From there we select a high-capacity system (often 3–5 tons for larger homes) and match it with a whole-house dehumidifier rated in pints per day. Sizing correctly is critical: an oversized unit will short-cycle and fail to dehumidify, while an undersized unit will run constantly and inflate utility bills.
Will a whole-house dehumidifier work with my existing ductwork?
In most cases, yes. We tie the dehumidifier into the supply or return plenum of your current duct system. If ducts are undersized or leaky, we’ll recommend sealing or resizing sections to maintain proper airflow. Homes without central ductwork can still benefit through a dedicated dehumidification loop or a ducted mini-split solution.
What is involved in the installation process and how long does it take?
A typical high-capacity HVAC + dehumidifier installation in Mountain City takes 1–2 days. Day 1 covers removal of old equipment, setting the new air handler/furnace and outdoor condenser, installing the dehumidifier, adding a condensate pump or gravity drain, and upgrading the thermostat. Day 2 is devoted to duct modifications, refrigerant charging, airflow balancing, and a full system test. We finish with a homeowner walkthrough to explain controls and maintenance.
How much maintenance do these systems require?
Routine tasks are simple: replace or clean the HVAC filter every 1–3 months, empty or inspect the dehumidifier’s drain line quarterly, and schedule professional service each spring and fall. During service visits we check refrigerant levels, clean indoor and outdoor coils, inspect electrical components, and sanitize the dehumidifier evaporator core. With proper upkeep, the system can last 12–15 years.
Are there rebates or tax incentives available in Mountain City for installing a high-efficiency unit with dehumidification?
Yes. Tennessee Valley Authority (TVA) frequently offers rebates for ENERGY STAR® rated HVAC equipment, and whole-house dehumidifiers that meet specific efficiency thresholds may qualify. Federal tax credits of up to 30 % are also available for certain high-efficiency heat pumps and furnaces through 2032. We handle all paperwork and will advise you on current local utility incentives to reduce your out-of-pocket cost.