- HEP Heat and Air
- HEPA-filtered Vacuums

HEPA-filtered Vacuums
HEPA-filtered Vacuums | Duct Cleaning | Heating and Air Conditioning | Mountain City
Breathe easier all year long with HEP’s HEPA-filtered vacuums and HVAC pros on your side. From chilly Appalachian winters to humid mountain summers, our certified technicians in Mountain City remove stubborn dust, pet dander, and pollen lodged deep inside your vents—without letting a single particle escape back into your home. Using hospital-grade negative-air machines and powerful vacuums sealed with HEPA filtration, we scrub every supply and return run, sanitize the plenum, and finish with an airflow-boosting system check so your furnace and A/C don’t have to fight clogged passageways.
The result? Lower energy bills, longer equipment life, and indoor air that feels as fresh as the ridgeline breeze. If you’ve noticed musty odors, uneven temperatures, or a spike in allergy symptoms, it’s time for professional duct cleaning by the local team Mountain City trusts. Schedule today and discover why HEP is the clear choice for comfort you can feel—and air you can truly trust.
FAQs
Why should I have my air ducts cleaned with HEPA-filtered vacuums?
HEPA-filtered vacuums capture 99.97 % of particles down to 0.3 microns, including pollen, dust mites, pet dander, and mold spores. Using this technology prevents loosened contaminants from being blown back into your home while we clean, ensuring a truly thorough job and noticeably cleaner indoor air. In Mountain City’s high-pollen spring and dusty summer months, the difference a sealed HEPA system makes is especially significant.
How often should Mountain City homeowners schedule duct cleaning?
For most homes we recommend a full duct cleaning every 3–5 years. You may need service sooner if you’ve recently completed renovations, have multiple pets, experience seasonal allergies, or notice visible dust buildup around registers. Because Mountain City’s windy climate can draw extra dust into rural homes, many local residents opt for a light inspection every 2 years to decide whether a full cleaning is warranted.
What does your HEPA duct-cleaning process involve?
1) We begin with a camera inspection to locate problem spots and verify duct integrity. 2) All supply and return vents are sealed except the one we are working on to maintain strong negative pressure. 3) Our truck-mounted vacuum, equipped with a medical-grade HEPA filter, is connected to the main trunk line. 4) Rotating agitation brushes and compressed-air whips dislodge debris, which is immediately pulled into the sealed HEPA system. 5) We apply an EPA-registered sanitizer on request to neutralize bacteria and mold. 6) A final camera pass confirms cleanliness before we reinstall vents and clean the work area.
Will duct cleaning improve my indoor air quality and HVAC efficiency?
Yes. Removing accumulated dust and biological growth reduces the number of airborne irritants circulating through your home, which can ease allergy and asthma symptoms. A clean duct system also allows air to flow freely, letting your furnace and air conditioner run with less resistance. The U.S. Department of Energy estimates that well-maintained ducts can improve HVAC efficiency by up to 20 %, translating to lower energy bills during Mountain City’s hot summers and chilly winters.
How long does a typical duct cleaning service take, and will it disrupt my day?
Most single-family homes in Mountain City take 2–4 hours to complete, depending on square footage, number of vents, and the level of buildup. We schedule appointments in two-hour arrival windows and provide a courtesy text when we’re on the way. Our vacuums remain outside, and technicians wear protective booties and drop cloths to keep your home clean. You can stay inside during the service, and your HVAC system will be ready to operate as soon as we finish.
Are your technicians certified, and is the cleaning safe for my family and pets?
Absolutely. All technicians are NADCA-certified and undergo annual background checks and safety training. The negative-pressure HEPA system prevents dust from escaping into living spaces, and any optional sanitizers we use are hospital-grade, low-VOC, and safe once dry (about 30 minutes). We ask that pets be kept in a separate room for their comfort while we work, but they can return to normal areas immediately after service.