Same-day Service

HEP Heat and AirSame-day Service

Same-day Service | HVAC Unit Replacement | Heating and Air Conditioning | Mountain City

When your Mountain City home suddenly feels like an oven in July or an icebox in January, HEP’s same-day service steps in to replace worn-out equipment before discomfort takes hold. Our certified technicians arrive in fully stocked vans, diagnose the issue on the spot, and handle every detail of HVAC unit replacement—from safely removing the old system to calibrating your new, energy-efficient model. No waiting for parts, no juggling multiple appointments, just instant relief backed by honest pricing and rock-solid workmanship guarantees.

Choosing HEP means choosing local experts who respect your time, your property, and your budget. We file all permits, register factory warranties, and leave your space cleaner than we found it. Most importantly, we restore perfect indoor comfort the very day you call, so you can get back to enjoying Mountain City’s beauty instead of worrying about the temperature inside your own home. Reach out now and feel the difference same-day service makes!

FAQs

How quickly can you replace my HVAC unit in Mountain City?

When you call before noon and the equipment you need is in stock, our certified technicians can remove your old system and install the new one the very same day. We keep the most common furnace, air-conditioner, heat-pump, and air-handler sizes in our local warehouse to make this possible. If a specialty unit or custom order is required, we’ll give you an exact timeline—usually 24-48 hours.

What types of heating and cooling systems do you offer same-day replacement for?

We stock and install a full range of residential and light-commercial equipment, including high-efficiency gas furnaces (60k–120k BTU), central air conditioners (1.5–5 tons), dual-fuel and all-electric heat pumps, packaged rooftop units, and ductless mini-split systems. All models we carry meet or exceed the latest DOE and SEER2 efficiency standards and come with factory warranties of 10 years (parts) and up to lifetime (heat exchanger).

How do I know whether I need a full replacement or just a repair?

During our free on-site evaluation we test refrigerant levels, inspect the blower, heat exchanger, compressor, and electrical components, then provide a written report. We typically recommend replacement when: (1) the system is 10–15+ years old, (2) the compressor or heat exchanger is failed or cracked, (3) repairs exceed 30% of the cost of a new unit, (4) the system uses phased-out R-22 refrigerant, or (5) energy bills have risen sharply. If a cost-effective repair is possible, we’ll give you that option first.

What happens during a same-day HVAC replacement appointment?

1. Arrival & Safety Check – Technicians arrive in a fully stocked truck, confirm the scope, and shut off power and gas. 2. Removal – Old equipment is recovered for refrigerant, disconnected, and hauled away for recycling. 3. Load Calculation – We verify duct sizing and perform a quick Manual J load check to ensure proper unit sizing. 4. Installation – New pad or hanging brackets, line-set flush, brazing, evacuate to 500 microns, connect electrical/gas, and add charge per manufacturer specs. 5. Startup & Commissioning – We measure static pressure, airflow, superheat/subcooling, and combustion efficiency, then register the warranty. 6. Cleanup & Walk-through – Work area is vacuumed, old parts removed, and you receive a digital copy of all readings and care instructions. Total time is usually 4–8 hours.

Do you offer financing, rebates, or tax credits for new HVAC systems?

Yes. We partner with multiple lenders to provide 0% APR for 12 months or low-payment plans as low as $79/month on approved credit. Mountain City residents may also qualify for TVA EnergyRight or local utility rebates ($150–$600), plus federal Inflation Reduction Act tax credits worth up to 30% of project cost (maximum $2,000 for heat pumps and $600 for furnaces/AC coils). We handle all paperwork and will apply rebates as instant discounts when available.

Are permits required for HVAC replacement in Mountain City, and who handles them?

Most HVAC replacements in Mountain City require a county mechanical permit and, in some neighborhoods, a separate city permit. Our office submits the application, pays the fee, schedules any required inspections, and provides you with the permit number for your records. After installation, the inspector verifies code compliance; we’ll be on-site to meet them and address any questions. This service is included at no additional cost.

HEP Heat and Air
Book Online
(423) 228-7742