- HEP Heat and Air
- Precision Tune-ups

Precision Tune-ups
Precision Tune-ups | Heating and Air Conditioning | Mountain City
When frosty winds roll off the Appalachians or summer sun settles over Doe Mountain, HEP’s certified technicians are ready to keep your indoor climate exactly where you want it. Our precision tune-ups for heating and air conditioning restore peak performance to every brand of furnace, heat pump, or AC unit, catching tiny issues before they become costly breakdowns. We tighten, calibrate, and clean with surgeon-like accuracy, boosting efficiency so you can enjoy lower utility bills while shrinking your carbon footprint.
Because we’re Mountain City locals, we know how quickly the weather can change—and how important fast, friendly service is. That’s why we schedule around your day, arrive on time, and back every tune-up with our Happy HEP Seal of Satisfaction. From the first thermostat check to the final airflow test, you’ll feel the difference a precision approach makes: quieter operation, steadier temperatures, and the confidence that your comfort system is ready for whatever the Tennessee seasons throw at it.
FAQs
What is included in a precision tune-up for my heating and air conditioning system in Mountain City?
Our precision tune-ups cover a 20-plus–point inspection and service checklist. We clean or replace air filters, check refrigerant levels, tighten electrical connections, lubricate moving parts, test safety controls, calibrate thermostats, inspect heat exchangers and condensate drains, and verify system airflow and temperature differentials. The goal is to restore your equipment to peak efficiency and catch minor issues before they become costly repairs.
Why are precision tune-ups important in Mountain City's climate?
Mountain City experiences hot, humid summers and cool, occasionally freezing winters. That year-round demand places heavy stress on HVAC components. Precision tune-ups keep your system operating efficiently in both seasons, reduce energy bills, help prevent unexpected breakdowns during extreme weather, and extend the life span of critical parts like compressors, blower motors, and heat exchangers.
How often should I schedule a precision tune-up?
We recommend two visits per year: one in early spring for your air conditioner and one in early fall for your furnace or heat pump. Twice-yearly service ensures each side of your system is optimized before peak-use periods. If you have a heat pump that both heats and cools, you’ll still benefit from biannual tune-ups because the unit runs almost all year.
Will a precision tune-up lower my utility bills?
Yes. Cleaning coils, adjusting refrigerant charge, and ensuring proper airflow can improve system efficiency by 10–30%. Even small gains add up in Mountain City’s long cooling season. Many customers see enough energy savings to offset the cost of the tune-up within a few months.
How long does the service visit take, and do I need to be home?
A standard precision tune-up takes 60–90 minutes per system. We ask that an adult be present to grant access to the thermostat, indoor unit, and outdoor condenser. If you have pets, please secure them for everyone’s safety. After the inspection, our technician will review findings and any recommendations with you.
What if the technician finds a problem during the tune-up?
If we discover worn parts, low refrigerant, or safety concerns, we’ll explain the issue, show you photos or readings, and provide upfront pricing before any repair work. Minor fixes such as tightening connections or replacing a capacitor can usually be handled on the spot. More extensive repairs can be scheduled at your convenience, and we apply a portion of the tune-up cost toward the repair if completed within 30 days.