Certified Technicians
Certified Technicians | Air Conditioning | Heating and Air Conditioning | Mulberry
When Mulberry temperatures push the mercury higher, neighbors turn to HEP’s certified technicians for reliable air conditioning solutions. Our team combines years of hands-on experience with ongoing factory training, so every diagnostic, repair, and new system installation is performed with precision. We arrive on time, protect your home like it’s our own, and explain every option in clear, friendly language—no jargon, no surprises.
Whether you need a quick refrigerant recharge, a full-scale system replacement, or a preseason tune-up that keeps monthly bills in check, we’ve got you covered. We service every make and model, offer transparent up-front pricing, and back our work with industry-leading warranties. Stay cool, breathe easier, and reclaim your comfort with the local pros who do the job right the first time.
FAQs
What types of air conditioning systems do your certified technicians service in Mulberry?
Our team is trained to install, repair, and maintain all major air-conditioning systems, including central AC units, ductless mini-splits, heat pumps, and packaged rooftop systems. We stay current with manufacturers’ training and local building codes so you can rely on us for virtually any residential or light-commercial cooling equipment.
How quickly can you respond to an AC breakdown during the hot Mulberry summer?
Because Florida heat can be relentless, we offer same-day emergency service for most Mulberry addresses. Calls received before 3 p.m. are typically handled that day, and our on-call technicians are available 24/7 for no-cool situations involving vulnerable occupants such as children, seniors, or medically sensitive individuals.
Do you offer maintenance plans, and what do they include?
Yes. Our ComfortGuard Maintenance Plan provides two precision tune-ups per year, priority scheduling, a 15 % parts and labor discount, and no overtime charges. Each visit includes coil cleaning, refrigerant level check, thermostat calibration, electrical and safety inspections, and a written performance report so you know your system is running at peak efficiency.
Are your technicians certified and insured?
Absolutely. Every technician holds EPA Section 608 certification for refrigerant handling, plus NATE (North American Technician Excellence) or equivalent state HVAC licensure. We carry full liability and workers’ compensation insurance, protecting you from any job-site liability.
Can you help improve my home’s indoor air quality while servicing my AC?
Definitely. We can integrate whole-house dehumidifiers, UV light sterilizers, high-MERV air filters, or electronic air cleaners into your existing HVAC system. During a service call, our technicians can test humidity levels, inspect ductwork for leaks, and recommend IAQ solutions tailored to Mulberry’s humid climate.
What financing or rebate options are available for a new AC installation?
We partner with local utilities and manufacturers to offer seasonal rebates—often $200–$600—on qualifying high-efficiency units. We also provide flexible financing with approved credit, including 0 % APR plans up to 18 months. Our comfort advisors handle the paperwork, making the process stress-free.