- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Ventilation and Air Quality | Heating and Air Conditioning | Mulberry
Whether it’s the sticky heat of a Mulberry summer or a chilly Tennessee cold snap, HEP’s certified technicians bring precision, friendliness, and around-the-clock availability to every heating and cooling call. We fine-tune furnaces, coax a few extra SEER points out of aging heat pumps, and install high-efficiency systems that keep energy bills pleasantly low—all while showing up on time and cleaning up after ourselves.
Our specialty, though, is improving your home’s ventilation and air quality. From whole-house air purifiers and humidity control to duct sealing and balanced fresh-air systems, we use cutting-edge diagnostics to uncover hidden pollutants and airflow issues, then craft a tailored solution that lets you breathe easier. Call HEP today and discover why neighbors across Mulberry trust us to keep their indoor climate healthy, comfortable, and worry-free.
FAQs
What heating, air conditioning, ventilation, and air-quality services do your certified technicians offer in Mulberry?
Our team handles the full HVAC lifecycle: new system design and installation, replacement of outdated furnaces or heat pumps, seasonal tune-ups, ductwork inspection and sealing, airflow balancing, whole-home ventilation upgrades, air-filtration and purification system installation, humidity control, smart-thermostat setup, and fast troubleshooting/repairs for any make or model. Every visit includes a safety check, efficiency recommendations, and a written report so you know exactly what was done.
How often should Mulberry homeowners schedule maintenance for their heating and cooling equipment?
Because central Florida’s long cooling season puts extra stress on HVAC components, we recommend two professional tune-ups per year: an AC service in early spring and a heating check in late fall. Regular maintenance keeps energy bills lower, prevents up to 80 % of unexpected breakdowns, protects manufacturer warranties, and can add 5–7 years to system life. Between visits, replace or clean filters every 30–60 days and keep the outdoor unit free of debris.
What are the advantages of adding a whole-home air purification or balanced ventilation system?
These systems continuously remove airborne pollutants—pollen, pet dander, mold spores, smoke, and volatile organic compounds—while supplying fresh outdoor air. Benefits include fewer allergy and asthma flare-ups, reduced household odors, improved sleep quality, prevention of mold growth, and better HVAC efficiency because coils and ducts stay cleaner. Many homeowners also see higher property value and can meet new building-code ventilation requirements.
How can I tell if my indoor air quality needs improvement?
Common red flags are musty or lingering odors, visible dust buildup shortly after cleaning, condensation on windows, frequent respiratory or allergy symptoms indoors, inconsistent temperatures from room to room, and higher-than-normal energy bills. We can perform an on-site IAQ audit that measures particulate levels, CO₂, humidity, and temperature differentials, then provide a detailed action plan to resolve the specific issues we find.
Are your technicians licensed and insured, and what certifications do they hold?
Yes. Every technician carries a Florida Class A Air Conditioning Contractor license, EPA Section 608 refrigerant certification, OSHA safety training, and ongoing NATE (North American Technician Excellence) credentials in core HVAC service, air distribution, and heat-pump specialties. The company maintains full liability and workers’ compensation insurance for your protection, and all staff must pass background checks and drug screening before entering your home.
Do you provide emergency HVAC repairs in Mulberry, and how quickly can you respond?
We offer 24/7 emergency service, 365 days a year, including holidays. Calls received before midnight are typically dispatched within one hour, and after-hours requests are prioritized in the order received. Our technicians arrive in fully stocked vehicles so most repairs are completed on the first visit. Up-front pricing is provided before any work begins, and we waive the diagnostic fee for Maintenance Plan members.