- HEP Heat and Air
- HVAC System

HVAC System
HVAC System | Duct Cleaning | Heating and Air Conditioning | New Market
When was the last time you checked what’s hiding in your vents? At HEP’s HVAC System Heating and Air Conditioning, we bring top-tier duct cleaning to New Market homes, sweeping away built-up dust, pollen, and pet dander that silently sabotage your family’s comfort and health. Our certified technicians arrive on time, lay down protective coverings, and use state-of-the-art vacuums and agitation tools to give every inch of your ductwork a fresh start—so your furnace and A/C run smoother, your indoor air feels crisper, and those energy bills start shrinking.
Because we’re locals, we know New Market’s mix of humid summers and chilly winters can tax any HVAC system. That’s why we back every duct cleaning service with a satisfaction guarantee and transparent, upfront pricing. Ready to breathe easier? Call HEP today, and discover how clean ducts can make your whole home feel brand-new.
FAQs
Why is regular duct cleaning important for my HVAC system in New Market?
New Market’s mix of humid summers, cool winters, and high spring pollen counts means dust, mold spores, and allergens are constantly entering your ductwork. When debris builds up, it can restrict airflow, force your HVAC equipment to work harder, and circulate contaminants throughout your home. Professional duct cleaning removes these accumulations, helping your system run more efficiently, extending its lifespan, and reducing allergy-triggering particles in the air you breathe.
How often should I schedule professional duct cleaning?
For most homes we recommend every 3–5 years. However, you may need service sooner if you have recently completed a renovation, notice visible mold growth, keep pets that shed, or suffer from respiratory issues. New construction homes can also benefit from an initial cleaning to remove drywall dust and construction debris left in the ducts.
What signs indicate that my air ducts need to be cleaned?
• Excess dust collecting on furniture or around supply registers soon after cleaning • Musty or stale odors when the HVAC system runs • Visible mold inside the duct or on vent covers • Unexplained spikes in energy bills or rooms that never seem to reach the set temperature • Increased allergy or asthma symptoms among occupants. If you observe one or more of these cues, an inspection is recommended.
What is included in your duct cleaning service?
Our NADCA-certified technicians begin with a camera inspection to document the condition of your supply and return lines. We then attach a high-powered negative-air vacuum to the main trunk line and systematically agitate each branch with rotary brushes and compressed-air whips. All registers and grilles are removed, cleaned, and sanitized. When requested, we apply an EPA-approved antimicrobial treatment to inhibit future mold growth. The job concludes with a post-cleaning video so you can see the results.
Will duct cleaning improve my indoor air quality and energy efficiency?
Yes. Removing dust, dander, and microbial growth reduces the number of airborne particles circulating through your home, which can lessen allergy and asthma symptoms. Clean ducts also reduce resistance to airflow; the U.S. Department of Energy estimates that keeping your HVAC system free of debris can lower energy consumption by up to 20 percent, saving you money on heating and cooling costs.
How long does a typical duct cleaning appointment take and do I need to prepare anything?
A standard single-zone home of about 2,000 sq ft takes 2–4 hours. Larger homes, multiple HVAC systems, or heavily contaminated ducts may require additional time. To prepare, please: 1. Ensure a clear path to each vent and the HVAC unit. 2. Secure pets in a separate area. 3. Plan to keep the thermostat off during the service. 4. Inform the technician of any known problem areas. We handle the rest, including protecting floors and furniture with drop cloths and shoe covers.