Peace Of Mind
Peace Of Mind | Heat Repair | Heating and Air Conditioning | New Market
When New Market nights turn brisk and your furnace falters, HEP’s Peace of Mind team arrives with fast, friendly heat repair that restores comfort before the chill settles in. Our certified technicians carry fully stocked trucks, so most issues—strange noises, uneven warmth, stubborn pilot lights—are fixed on the first visit. You get honest diagnostics, upfront pricing, and a respectful crew that treats your home like their own.
We know every minute without heat feels longer than the last, which is why we answer the phone 24/7 and back every repair with our Peace of Mind Guarantee. From vintage boilers to the latest high-efficiency systems, we service all makes and models, using quality parts that keep failures from repeating.
Choosing HEP means choosing neighbors who care. We grew up in East Tennessee, and we’re committed to keeping New Market families safe, cozy, and energy-smart through every cold snap that rolls across the Smokies. Call today and feel the warmth return.
FAQs
What types of heating systems do you repair in New Market?
Peace of Mind Heating & Air Conditioning services virtually every residential heating appliance found in the New Market area, including gas and electric furnaces, heat pumps, ductless mini-splits, boilers, and hybrid systems. Whether your equipment is a legacy unit from the 1990s or a brand-new, high-efficiency model, our technicians have the training, diagnostic tools, and factory-authorized parts to get it working safely and efficiently again.
How quickly can Peace of Mind Heating & Air Conditioning respond to an emergency heat outage?
We provide true 24/7 emergency service throughout New Market and the surrounding Frederick County communities. Calls received after hours are routed to an on-call dispatcher who can have a certified technician at your door—usually within 2–4 hours, and often sooner during normal winter conditions. Our service vans are fully stocked, allowing most critical repairs to be completed on the first visit so your family isn’t left in the cold overnight.
What signs indicate I need professional heat repair rather than a DIY fix?
If you notice any of the following, it’s time to call a licensed HVAC professional: (1) The system will not start or cycles on and off rapidly; (2) Unusual smells such as burning, gas, or musty odors; (3) Loud noises like banging, screeching, or metal-on-metal sounds; (4) Uneven temperatures from room to room or lukewarm air from the vents; (5) A sudden spike in energy bills without a change in usage; (6) The carbon-monoxide detector is triggered. These symptoms can signal safety hazards—especially with gas furnaces—and DIY attempts may void your manufacturer’s warranty or homeowner’s insurance.
Are your technicians certified and insured to work on gas furnaces and heat pumps?
Yes. Every Peace of Mind technician holds EPA Section 608 certification for refrigerant handling, is licensed by the State of Maryland for HVACR services, and receives ongoing factory training on major brands such as Trane, Carrier, Lennox, and Rheem. We also carry full liability and workers’ compensation insurance, so you’re protected against accidental property damage or injury while we’re on site.
How much does a typical heat repair visit cost, and do you provide upfront pricing?
For residential customers in New Market, we charge a flat diagnostic fee that covers travel to your home and a complete system evaluation. Once the problem is identified, you’ll receive a written, upfront price that includes parts, labor, and any required permits—no hidden add-ons or overtime premiums. Common repairs, such as replacing an igniter or blower motor capacitor, start around $150–$250, while more extensive fixes like a draft inducer or heat-exchanger replacement are quoted individually so you can make an informed decision before any work begins.
Do you offer any warranties or guarantees on your heat repair work?
Absolutely. All repairs come with our 1-year Peace of Mind Parts & Labor Guarantee, meaning if the same component fails within 12 months, we’ll fix it at no charge. OEM parts retain their manufacturer warranty (typically 5–10 years), and we back our craftsmanship with a 100% satisfaction promise—if you aren’t happy with the repair, we’ll make it right or refund the service fee. Maintenance plan members receive extended warranty periods and discounts on future repairs.