Certified Technicians

Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | New Market

When your comfort is on the line in New Market, HEP’s certified technicians make the process of HVAC unit replacement simple, transparent, and stress-free. From the moment we arrive, you’ll notice the difference: courteous pros who respect your home, provide clear options tailored to your square footage and budget, and install energy-efficient equipment that can lower monthly utility bills. We back every installation with rigorous testing and a satisfaction guarantee, so you can relax knowing your new system is built to perform through blazing summers and frosty winters alike.

Our team lives and works in the New Market area, which means quick response times, firsthand knowledge of local building codes, and genuine pride in keeping our neighbors comfortable. Whether your current unit is limping along or has failed completely, we’ll guide you through financing, rebates, and maintenance plans that maximize long-term savings. Ready to upgrade? Schedule your free in-home estimate today and feel the HEP difference tomorrow.

FAQs

When should I consider replacing my HVAC unit instead of repairing it?

Most systems are designed to last 12–15 years. If your unit is nearing that age, needs frequent repairs, or experiences issues such as uneven temperatures, rising utility bills, or loud operation, replacement is usually more cost-effective. Our certified technicians in New Market perform a full cost-benefit analysis—factoring age, repair history, and energy efficiency—to help you decide confidently.

What HVAC brands and system types do your certified technicians install in New Market?

We are factory-trained to install leading brands such as Trane, Carrier, Lennox, Rheem, and Goodman. System options include high-efficiency gas furnaces, electric heat pumps, dual-fuel hybrids, and ductless mini-splits. During the in-home consultation we calculate load requirements, discuss budget, and match you with the model that will deliver optimal comfort and efficiency for New Market’s climate.

How long does a typical HVAC unit replacement take from start to finish?

Most residential replacements are completed in one day. The timeline breaks down as follows: (1) Pre-installation visit for sizing and permit paperwork—about 1–2 hours; (2) Equipment arrival and removal of the old unit—2–3 hours; (3) New system placement, duct and electrical connections, and refrigerant charging—4–6 hours; (4) Commissioning, thermostat programming, and homeowner orientation—1 hour. Larger homes or custom duct modifications can extend the job to two days.

Are there energy-efficiency incentives or rebates available in New Market for new HVAC installations?

Yes. Pepco and other local utilities currently offer rebates of $200–$1,000 for ENERGY STAR® certified heat pumps and air conditioners rated 16 SEER2 or higher. The federal Inflation Reduction Act also provides tax credits up to 30% of the project cost (maximum $2,000) for qualifying high-efficiency heat pumps and furnaces. Our office handles all paperwork and will apply the rebate as an instant discount whenever possible.

Will a new HVAC system really lower my utility bills, and by how much?

Upgrading from a 10–12 SEER system installed in the early 2000s to today’s 16–20 SEER2 equipment can cut cooling costs by 30–50%. High-efficiency variable-speed furnaces offer AFUE ratings of 96% or greater, reducing heating fuel consumption by up to 20%. Actual savings depend on home insulation, thermostat settings, and usage habits, but most New Market homeowners recoup the cost differential within 3–5 years.

What warranties and maintenance plans do you provide with a new HVAC unit replacement?

All new systems come with a 10-year manufacturer parts warranty and a 1-year labor warranty as standard. Registering the equipment within 60 days extends parts coverage to 12 years on select brands. We also include a complimentary first-year maintenance visit. For ongoing protection, our Comfort Club plan offers biannual tune-ups, priority scheduling, and 15% off future repairs—helping your investment last longer and stay energy efficient.