- HEP Heat and Air
- High-efficiency System

High-efficiency System
High-efficiency System | Air Conditioning | Heating and Air Conditioning | New Tazewell
Feel the relief of summer done right with HEP’s high-efficiency system—a smarter approach to air conditioning that keeps New Tazewell homes perfectly cool while trimming energy bills. Our certified technicians install and maintain cutting-edge units engineered for whisper-quiet operation, rapid temperature recovery, and impressive SEER ratings, all backed by transparent pricing and the famous “Happy HEP” customer promise. From precision load calculations to seamless smart-thermostat integration, every detail is tuned to maximize comfort and minimize wasted kilowatts.
Whether you’re upgrading an aging unit or building your dream home in Claiborne County, HEP delivers turnkey solutions that stand up to East Tennessee’s most humid days. Enjoy flexible financing, 24/7 emergency service, and the peace of mind that comes from partnering with a local team that treats you like family. Discover how effortless efficient cooling can be—choose HEP and breathe easy all season long.
FAQs
What makes an air-conditioning system “high-efficiency,” and why is it a smart choice for New Tazewell’s climate?
A high-efficiency air conditioner is one that meets or exceeds the new SEER2 (Seasonal Energy Efficiency Ratio 2) standard of 15.2 for split systems in our region. These units use variable-speed compressors, advanced, ECM indoor blower motors, and enhanced coil designs to move more heat with less electricity. In the humid summers of New Tazewell, that translates to noticeably lower power bills and better moisture control, helping prevent indoor mold and keeping your home more comfortable at higher thermostat settings.
How much can I expect to save on my utility bills after upgrading?
Savings vary with the age and condition of your current unit, but homeowners who replace a 10-to-15-year-old 10 SEER system with a 16–20 SEER2 model typically reduce summer cooling costs by 30–50 %. For the average New Tazewell home that spends $120–$150 per month on summer cooling, that can mean $400–$600 in annual savings, allowing most systems to pay for themselves in 5–8 years when combined with available rebates.
Are there rebates or tax incentives available in New Tazewell for high-efficiency AC installations?
Yes. The TVA EnergyRight program currently offers rebates of $250–$400 for qualifying high-efficiency heat-pump or straight-cool systems installed by a Quality Contractor Network member. In addition, the federal Inflation Reduction Act provides a 25C tax credit covering 30 % of the installed cost (up to $2,000) on ENERGY STAR-certified heat pumps and central AC units. Some utility-specific incentives may also apply; we handle all paperwork and apply the rebate as an instant discount when possible.
How do I know what size and type of system my home needs?
Proper sizing is critical. We perform a Manual J load calculation that factors in square footage, insulation levels, window orientation, air leakage, and occupancy to determine the exact BTU capacity your home requires. Oversizing can cause short cycling and humidity issues; undersizing leaves you uncomfortable. Once the load is calculated, we present several high-efficiency options—single-stage, two-stage, and variable-speed—so you can match comfort preferences and budget.
What does the installation process look like, and how long does it take?
Most residential replacements take one full working day: 1) We arrive at 8 a.m., protect flooring and furniture, and recover the old refrigerant. 2) The existing condenser, air handler, and line set (if needed) are removed. 3) New pad, vibration isolators, and refrigerant lines are installed, followed by the high-efficiency condenser and matched indoor coil. 4) We pressure-test and evacuate the system, charge it to manufacturer specs, and commission it with Bluetooth diagnostic tools. 5) Finally, we verify airflow, test static pressure, and show you how to use the thermostat. You’ll have cooling before we leave—usually by 4–5 p.m.
What ongoing maintenance do high-efficiency systems require?
High-efficiency units need the same regular care as standard systems, but the precision components make maintenance even more important. 1) Replace or wash air filters every 30–90 days. 2) Keep the outdoor coil clear of grass and debris. 3) Schedule professional tune-ups each spring to clean coils, check refrigerant charges with digital gauges, calibrate sensors, and update firmware on variable-speed equipment. Enrolling in our Energy Saver Plan locks in two visits per year, priority service, and a 15 % repair discount—keeping your new system running at peak efficiency and protecting the manufacturer’s warranty.