Precision Diagnostics
Precision Diagnostics | Air Conditioning | Heating and Air Conditioning | New Tazewell
When summer cranks up the heat in New Tazewell, locals turn to HEP’s Precision Diagnostics Heating and Air Conditioning for fast relief and long-lasting comfort. Our specialists go beyond basic service calls, using state-of-the-art diagnostic tools to pinpoint hidden issues, optimize efficiency, and keep your energy bills in check. From whisper-quiet system installations to 24/7 emergency repairs, we treat every home as if it were our own—cleanly, courteously, and with a satisfaction guarantee.
Ready to feel the difference true craftsmanship makes? Schedule your air conditioning tune-up or replacement today and let our friendly, background-checked technicians restore that perfect indoor chill. We’re neighbors serving neighbors, and we’re committed to keeping New Tazewell cool no matter how hot it gets outside.
FAQs
What air-conditioning services does Precision Diagnostics Heating & Air Conditioning provide in New Tazewell?
We offer complete residential and light-commercial AC solutions, including system troubleshooting and diagnostics, 24/7 emergency repair, seasonal tune-ups, refrigerant recharging, ductwork inspection and sealing, smart-thermostat integration, and high-efficiency system design and installation. Whether your unit is completely down or just not cooling like it should, our certified technicians have the tools and factory training to pinpoint the problem and get you comfortable again.
How fast can you respond to an air-conditioning emergency in New Tazewell?
Because we are locally based, most emergency calls in the New Tazewell area are answered within the same day—often within a few hours. Our service trucks are fully stocked with common replacement parts, allowing many repairs to be completed on the first visit. You can reach our live dispatcher 24/7, and a technician will call en route so you know exactly when help is arriving.
Do you service and install all brands and models of air conditioners?
Yes. Our NATE-certified technicians are trained on every major brand, including Trane, Carrier, Lennox, Rheem, Goodman, Daikin, and Mitsubishi mini-splits. We also work on older or less common brands, and we have access to nationwide parts suppliers for hard-to-find components. If a unit is no longer supported by the manufacturer, we will present reliable retrofit or replacement options.
How can I tell whether my AC system needs repair or total replacement?
Key indicators include the age of the unit (10–15 years is typical life expectancy), frequency and cost of recent repairs, rising utility bills, uneven cooling, loud or unusual noises, and the use of phased-out R-22 refrigerant. During our diagnostic visit we perform a cost-benefit analysis: if projected repair costs exceed 30–40% of the price of a new, more efficient system—or if safety or reliability is a concern—we will recommend replacement and provide multiple options, complete with estimated energy savings.
Are financing plans or maintenance agreements available to New Tazewell homeowners?
Absolutely. We partner with trusted lenders to offer flexible financing, often with 0% interest promotional periods or low monthly payments, subject to credit approval. We also offer our Comfort Club Maintenance Plan, which provides two precision tune-ups per year, priority scheduling, a 10% discount on repairs, and transferable coverage that can increase home resale value.
What steps do you take to ensure energy efficiency and indoor air quality with new AC installations?
Every installation begins with a Manual J load calculation to size the equipment properly for your home’s square footage, insulation level, and window exposure. We seal and pressure-test ducts, set correct airflow and refrigerant charge, and install programmable or Wi-Fi thermostats. Optional upgrades such as variable-speed blowers, HEPA filtration, UV lights, and whole-home dehumidifiers can further lower utility costs and reduce allergens, mold, and volatile organic compounds (VOCs). Before we leave, we walk you through system operation and provide a written performance report.