Smart Models

HEP Heat and AirSmart Models

Smart Models | Thermostat Upgrades | Heating and Air Conditioning | New Tazewell

Imagine tapping your phone and feeling your New Tazewell home instantly shift to the perfect temperature—no more guessing, no more wasted energy. HEP’s smart models bring that convenience to life with precise sensor technology, intuitive learning features, and seamless compatibility with your existing HVAC system. Whether you’re coming home from Norris Lake or heading out to the Cumberland Gap, you can check in, adjust, and monitor your comfort from anywhere, all while seeing real-time energy reports that help trim monthly bills.

Our team handles every step of your thermostat upgrades, from selecting the right model to expert installation and personalized app training. In one quick visit, we’ll calibrate your new device, sync it to Wi-Fi, and show you how to set schedules, voice commands, and energy-saving modes. The result? A smarter, greener, and more comfortable home that responds as quickly as you do.

FAQs

What is a smart thermostat upgrade and how does it improve my HVAC system?

A smart thermostat replaces your traditional wall thermostat with an internet-connected, learning device that automatically adjusts heating and cooling for maximum comfort and efficiency. Features like occupancy sensors, geofencing, weather tracking and self-programming schedules help reduce run-time on your furnace or air-conditioner, cutting energy waste while keeping temperatures consistent throughout your New Tazewell home. Many models also send system health alerts and energy-use reports so you can spot issues before they turn into costly repairs.

Are smart thermostats compatible with older heating and air-conditioning equipment found in New Tazewell homes?

In most cases, yes. The majority of smart thermostats are designed for 24-volt (low-voltage) HVAC systems, including gas furnaces, heat pumps and dual-fuel setups common in our region. If your existing wiring lacks a C-wire (common wire) or you have a millivolt or high-voltage baseboard system, we can usually install a power adapter or recommend a compatible model. During a free on-site assessment, our technician will test your wiring, control board and equipment to confirm full compatibility before any upgrade is scheduled.

How much can I save on energy bills by installing a smart thermostat?

National studies by ENERGY STAR and the Department of Energy show average savings of about 8-12 % on heating and 15-18 % on cooling after upgrading to a smart thermostat. In the East Tennessee climate, that translates to roughly $120–$180 a year for a typical 2,000-sq-ft home with electric heat pump or gas furnace/central air. Most homeowners see payback in 12–24 months, and the savings continue for the life of the thermostat—often 10 years or more.

What does the installation process involve and how long will it take?

Our factory-trained technician starts by shutting off power to your HVAC system and photographing the existing wiring. We then remove the old thermostat plate, label and connect wires to the new smart thermostat base, install any required C-wire adapter, mount the display, and restore power. After a quick equipment test, we help you download the mobile app, create an account, connect the thermostat to Wi-Fi and customize your comfort schedule. The entire visit usually takes 60–90 minutes, and there is little to no downtime for heating or cooling.

Are there rebates or tax credits available for smart thermostat upgrades in New Tazewell, TN?

Yes. Many local utilities participating in TVA’s EnergyRight program offer bill credits or rebates of $50–$100 for installing an ENERGY STAR-certified smart thermostat. In addition, the federal Energy Efficient Home Improvement Tax Credit (IRC 25C) lets homeowners claim 30 % of the installed cost—up to $600 per thermostat—through 2032. We provide all documentation and will even submit rebate paperwork for you so you don’t leave money on the table.

Can I control my smart thermostat remotely and integrate it with other smart-home devices?

Absolutely. Once connected to your home’s Wi-Fi network, most smart thermostats can be adjusted from anywhere via iOS and Android apps, web dashboards or even an Apple Watch. Popular models integrate seamlessly with Amazon Alexa, Google Assistant and Apple HomeKit, letting you change setpoints by voice or incorporate HVAC actions into automation routines (e.g., "Away" mode triggers when your Ring system is armed). They also work with smart vents, humidifiers, dehumidifiers and air quality monitors for whole-home climate management.

HEP Heat and Air
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(423) 228-7742