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- Utility Rebates

Utility Rebates
Utility Rebates | Thermostat Upgrades | Heating and Air Conditioning | New Tazewell
Turn up the comfort in your New Tazewell home while turning down energy costs with HEP’s exclusive utility rebates for heating and air conditioning. By combining professional installation with qualifying thermostat upgrades, we help you unlock instant savings on smart, precision-controlled climate solutions that learn your schedule, trim waste, and keep every room feeling just right—no matter the season.
Our trusted, local technicians handle the paperwork, coordinate with participating utilities, and make sure you secure every available dollar back, so you can focus on enjoying a quieter system, lower bills, and effortless temperature control from your phone. Ready to boost efficiency and bank rebates? Call HEP today and let’s start saving together.
FAQs
What thermostat upgrade rebates are currently available in New Tazewell?
Most New Tazewell residents served by Powell Valley Electric Cooperative (PVEC) or other TVA-connected utilities can receive a rebate of $50–$100 when they install a qualifying ENERGY STAR® smart thermostat. TVA also periodically offers extra seasonal incentives, so you could earn up to $150 when promotions are active. Always confirm the latest amount on your utility’s rebate portal before purchasing.
Who is eligible to apply for the thermostat rebate?
You must (1) be a residential electric customer of a participating TVA distributor such as PVEC, (2) own or rent a home with an existing central heating and air-conditioning system, and (3) replace or upgrade to an approved ENERGY STAR smart thermostat. Renters will need written permission from the property owner. New construction projects usually do not qualify, because rebates target retrofit upgrades intended to reduce current energy use.
Which thermostat models qualify for the rebate?
Qualifying units must be ENERGY STAR certified and have Wi-Fi connectivity that supports remote scheduling and adaptive learning. Popular eligible models include Google Nest Learning Thermostat (3rd Gen), ecobee SmartThermostat with voice control, Honeywell Home T9/T10 series, and Emerson Sensi Touch. Check the TVA Qualified Products List (QPL) or your utility’s approved model list before purchase because model eligibility is updated several times a year.
How do I apply for and receive my rebate?
1. Purchase and install an eligible thermostat. 2. Keep a copy of your sales receipt and the packaging that shows the model number. 3. Complete the online rebate application on your utility’s website within 60 days of installation. You will upload a photo of the installed thermostat, your receipt, and a recent electric bill. 4. After utility staff verify your submission, a rebate check or bill credit is issued within 4–6 weeks. Paper applications are available on request for customers without internet access.
Do I need professional installation to qualify?
Self-installation is accepted as long as the thermostat is correctly wired to a central HVAC system, connected to Wi-Fi, and activated. However, homes with heat pumps, multi-stage equipment, or high-voltage (baseboard) heating may require an adapter or professional installation. Hiring a licensed HVAC technician can ensure proper setup and keep manufacturer warranties intact, but it is not mandatory for the rebate.
How much could a smart thermostat save me on energy bills?
ENERGY STAR estimates that smart thermostats save the average household about 8 % on heating and cooling costs—roughly $50–$100 per year in New Tazewell’s climate. Savings come from automated temperature setbacks, adaptive learning, geofencing, and detailed usage reports that encourage more efficient behavior. Pairing the thermostat rebate with TVA’s other incentives for HVAC equipment or duct sealing can multiply both your rebates and long-term energy savings.