Heating And Cooling
Heating And Cooling | Ventilation and Air Quality | Heating and Air Conditioning | New Tazewell
Feel the difference a local, family-owned team can make in your New Tazewell home. HEP’s Heating & Cooling pros blend state-of-the-art equipment with small-town service, tailoring solutions that keep every room comfortable through sweltering summers and crisp Appalachian winters. From energy-efficient heat pumps to whisper-quiet air conditioners, we install and maintain systems built to last—and we back our work with the famous “Happy HEP Guarantee.”
Our certified technicians also zero in on the often-overlooked heroes of healthy living: ventilation and air quality. We diagnose airflow problems, seal leaky ductwork, and add advanced filtration or purification technology that scrubs out pollen, pet dander, and lingering odors. The result is fresher, cleaner air, lower utility bills, and the peace of mind that comes from knowing your family is breathing easier every single day.
FAQs
How often should I schedule maintenance for my heating and cooling system in New Tazewell?
Because New Tazewell experiences both humid Tennessee summers and chilly Appalachian winters, you rely on your system nearly year-round. We recommend two tune-ups annually—one in early spring for the air conditioner and another in early fall for the furnace or heat pump. Regular service keeps efficiency high, catches refrigerant or combustion issues before they become emergencies, maintains factory warranties, and can cut seasonal utility costs by 10–15 %.
Which air filtration options work best for improving indoor air quality in our area?
Standard 1-inch pleated filters are fine for basic dust control, but allergy sufferers or homes with pets may want higher-grade protection. MERV-11 to MERV-13 filters capture pollen, mold spores, and most bacteria common in the Cumberland Gap region without restricting airflow. For maximum purification, we install whole-home HEPA bypass filters or electronic air cleaners that remove 99.97 % of particulates down to 0.3 microns. Pairing either system with UV-C lamps in the air handler further neutralizes viruses and odors.
Does New Tazewell’s climate mean I need a humidifier or a dehumidifier?
Often—both, but at different times of year. In summer, average outdoor humidity exceeds 75 %, so a whole-house dehumidifier helps the AC remove excess moisture, preventing mold growth and that "clammy" feeling. In winter, gas or heat-pump heating can drop indoor relative humidity below 30 %, leading to dry skin, static shocks, and warped wood floors. An integrated steam or evaporative humidifier restores ideal 40-50 % humidity, improving comfort and protecting furnishings.
How can proper ventilation reduce energy bills and improve comfort?
Mechanical ventilation—either energy-recovery ventilators (ERVs) or heat-recovery ventilators (HRVs)—exchanges stale indoor air with filtered outdoor air while transferring heat and, for ERVs, moisture. In New Tazewell’s mixed-humid climate, an ERV is preferred: it pre-conditions incoming air, so your HVAC system works less, saving up to 20 % on heating and cooling costs while diluting indoor pollutants such as cooking fumes, VOCs, and pet dander.
Is duct cleaning necessary, and how often should it be done?
If your ducts are properly sealed and you use high-quality filters, cleaning is typically needed only every 5–7 years. However, schedule an inspection sooner if you notice visible dust blowing from registers, unexplained allergy flare-ups, vermin activity, or after home renovations that generate debris. A professional cleaning removes accumulated dust, mold, and allergens, restoring airflow and protecting both your lungs and your equipment’s efficiency.
When should I consider replacing instead of repairing my HVAC unit?
Rule of thumb: if your system is older than 12–15 years, uses R-22 refrigerant, or repairs exceed 30 % of the cost of a new high-efficiency unit, replacement is usually more economical. Modern heat pumps and furnaces available in New Tazewell reach SEER2 ratings of 16–20 and AFUE ratings of 95 %+, cutting energy bills by up to 40 %. Local utility rebates and federal tax credits can further offset upfront costs while providing better humidity control and quieter operation.