AC Repairs
AC Repairs | Heating and Air Conditioning | New Tazewell
When Tennessee’s temperatures swing from muggy summer highs to frosty winter lows, New Tazewell homeowners count on HEP for fast, dependable heating and air conditioning relief. Our local, NATE-certified technicians arrive in fully stocked trucks, ready to troubleshoot everything from a sudden AC breakdown to a furnace that won’t fire up. We respect your time, explain every option clearly, and back our repairs with a satisfaction guarantee—so you can get back to feeling comfortable without the guesswork.
Because we’re neighbors, we know how hard the Appalachian climate can be on your equipment. That’s why we offer 24/7 emergency service, transparent upfront pricing, and flexible financing on bigger fixes. Whether you need a quick refrigerant recharge, a blower-motor replacement, or a complete system tune-up, one call to HEP keeps your home cozy all year long. Reach out today and let our team restore the comfort you deserve.
FAQs
What types of HVAC systems do you repair in New Tazewell?
Our certified technicians repair all major residential and light-commercial HVAC equipment found in the New Tazewell area, including central air conditioners, heat pumps, gas furnaces, dual-fuel systems, ductless mini-splits, packaged rooftop units, and air handlers. We service every leading brand—such as Trane, Lennox, Carrier, Rheem, Goodman, and Daikin—and we keep a broad inventory of OEM and high-quality aftermarket parts on our trucks so most jobs can be completed on the first visit.
How quickly can you respond to an emergency AC repair call in New Tazewell?
We provide 24/7 emergency service year-round. Calls placed before 10 p.m. typically receive same-day service; overnight calls are prioritized for the first available slot the next morning. Our on-call technician lives in Claiborne County, so average travel time to any New Tazewell address is 30–45 minutes. There is no additional charge for nights, weekends, or holidays—only the standard diagnostic fee and the cost of approved repairs.
What are some common signs my air conditioner needs professional repair?
Warning signs include: (1) warm air or weak airflow from vents, (2) sudden spikes in electric bills, (3) unusual noises such as grinding, squealing, or banging, (4) frequent cycling on and off, (5) water or refrigerant leaks around the indoor or outdoor unit, (6) ice forming on the evaporator coil or refrigerant lines, and (7) musty or burning odors when the system runs. Addressing these issues promptly can prevent compressor failure and more expensive repairs.
Do you offer preventative maintenance plans, and what do they include?
Yes. Our Comfort Shield Maintenance Plan provides two precision tune-ups per year—one in spring for cooling and one in fall for heating. Each visit includes a 21-point inspection, coil cleaning, thermostat calibration, safety control testing, refrigerant charge verification, electrical tightening, and filter replacement (standard 1-inch filter included). Members receive 15 % off repair parts and labor, priority scheduling within 24 hours, and a transferable agreement that can add value if you sell your home.
Are your technicians licensed and insured in Tennessee?
Absolutely. We hold a Tennessee Mechanical Contractor’s License (#67890) and carry $2 million in general liability insurance plus full workers’ compensation coverage. All field technicians are EPA Section 608 certified for safe refrigerant handling and undergo annual training on the latest HVAC technologies to maintain NATE (North American Technician Excellence) certification.
How much does an AC repair typically cost in New Tazewell?
Costs vary with the complexity of the problem and the parts required, but here are typical ranges: diagnostic service call—$79; capacitor replacement—$140–$220; contactor or relay—$180–$260; refrigerant leak search and repair—$350–$900; blower motor replacement—$450–$750; compressor replacement—$1,500–$2,400. After the diagnostic, we present a flat-rate, no-surprise quote for your approval before any work begins, and we accept cash, major credit cards, and low-interest financing on repairs over $500.