- HEP Heat and Air
- Smooth Airflow

Smooth Airflow
Smooth Airflow | Duct Cleaning | Heating and Air Conditioning | Newcomb
Breathe easier in every season with HEP’s Smooth Airflow Heating & Air Conditioning, Newcomb’s local team for cleaner, healthier indoor air. Our meticulous duct cleaning service sweeps away hidden dust, pet dander, pollen, and even lingering odors, restoring peak efficiency to your HVAC system while helping reduce energy bills. Using high-powered, industry-leading equipment, we reach every twist and turn of your ductwork, so the only thing circulating through your home is fresh, conditioned air.
From the moment our certified technicians arrive, you’ll notice the HEP difference: punctual appointments, protective shoe covers, and clear explanations of what’s happening behind the vents. We treat your home with the same care we give our own, and back every job with a satisfaction guarantee. Ready to reclaim comfort and purity in your living spaces? Schedule your duct cleaning with HEP today and feel the smooth airflow tomorrow.
FAQs
Why is regular duct cleaning important for my home in Newcomb?
Newcomb’s coastal winds and frequent construction activity mean extra dust, pollen, sand and mould spores can build up inside your ductwork. When the heating or cooling comes on, those contaminants are blown straight back into your living areas, aggravating allergies, lowering indoor air quality, and forcing the system to work harder. Regular professional duct cleaning removes this build-up so your family breathes cleaner air, the equipment runs more efficiently, and you avoid premature wear on expensive components.
How often should I have my heating and cooling ducts cleaned?
As a rule of thumb we recommend a full duct clean every 3–4 years for most Newcomb households. You may need it sooner if you’ve recently renovated, have shedding pets, smokers in the home, or family members with asthma or allergies. Rental properties, childcare centres and medical facilities often follow a 12–24-month schedule to stay compliant with health guidelines. We offer free visual inspections so you can see whether the dust level inside your ducts warrants an earlier clean.
What does Smooth Airflow’s duct cleaning process involve?
1. Pre-inspection: We use a high-definition duct camera to show you the current condition of your supply and return runs. 2. System isolation: Every vent and register is sealed so contaminants are pulled toward our negative-pressure vacuum, not into the room. 3. Rotary brush & HEPA vacuum: A spinning brush head dislodges caked-on debris while our truck-mounted HEPA unit extracts it safely. 4. Sanitising fog: We apply an eco-friendly, hospital-grade sanitiser to neutralise mould spores, bacteria and odours. 5. Post-inspection: We film a second camera pass so you can verify the ducts are spotless before we sign off. 6. Filter check & report: Your return air filter is cleaned or replaced, and you receive a written report with maintenance tips.
Will duct cleaning improve my system’s energy efficiency and indoor air quality?
Yes. CSIRO studies show that just 1 mm of dust on a heat-exchange surface can reduce HVAC efficiency by up to 10 %. By removing dust and obstructions, air flows freely, motors draw less current and running times shorten—often cutting power bills by 5–15 %. Cleaner ducts also mean fewer airborne allergens, lower humidity pockets where mould can grow, and a noticeable reduction in musty odours.
How long does a typical duct cleaning appointment take, and do I need to leave the house?
Most standard single-storey, 8–10-vent homes in Newcomb take about 2 hours from setup to pack-up. Larger two-storey properties or systems with multiple zones can take 3–4 hours. You’re welcome to stay home; the equipment is safe for occupants and pets, though we suggest keeping pets in a separate room to avoid startling them with the noise of the vacuum.
How much does professional duct cleaning cost and what factors can affect the price?
For a typical residential system we charge from $35 per vent, with a minimum service fee of $220. Prices vary based on the number of vents and returns, accessibility of the ductwork, whether sanitising treatments or filter replacements are required, and any additional services such as evaporative cooler cleaning. We provide fixed, written quotes before we start, so there are no surprises.