- HEP Heat and Air
- Pilot Lights

Pilot Lights
Pilot Lights | Heat Repair | Heating and Air Conditioning | Newcomb
When your furnace sputters out on a frosty Newcomb night, HEP’s Pilot Lights Heating & Air Conditioning team is ready to bring warmth rushing back into your home. Our licensed technicians arrive fast, diagnose problems on the spot, and carry the parts to restore steady, reliable heat to every room. From aging gas furnaces and electric heat pumps to the most modern hybrid systems, we blend decades of know-how with today’s best tools to keep your family comfortable and safe.
Whether it’s midnight, a weekend, or the busiest holiday morning, one call unlocks courteous service, transparent pricing, and workmanship backed by satisfaction guarantees. Choose local experts who treat your home as their own—choose HEP for dependable heat repair in Newcomb and the surrounding Tennessee hills.
FAQs
How do I know if my pilot light needs relighting or repair?
Typical warning signs include no heat blowing from your vents, a furnace that repeatedly cycles on and off, or the absence of the small blue flame you normally see through the inspection window. If you smell gas, hear clicking without ignition, or notice a yellow or flickering pilot flame, the system may need professional adjustment or component replacement rather than a simple relight.
What should I do if my furnace's pilot light keeps going out?
First, turn off the gas supply at the shut-off valve and wait at least five minutes for residual gas to dissipate. Inspect the area for drafts, dirt buildup on the pilot orifice, or a loose thermocouple connection. If the flame still will not stay lit after cleaning or tightening, call a certified HVAC technician—repeated outages can indicate a failing thermocouple, gas-pressure problem, or cracked heat exchanger that requires professional repair.
Are modern heating systems in Newcomb required to have pilot lights?
No. Many newer furnaces and boilers use electronic ignition systems instead of standing pilot lights to improve efficiency and safety. However, a significant number of homes in Newcomb still rely on traditional gas furnaces with pilot flames. Whether you own a legacy unit or are planning an upgrade, our technicians service both pilot-light and electronic-ignition equipment.
Can I relight the pilot light myself or should I call a professional?
You may follow the manufacturer’s relighting instructions if you feel comfortable doing so, but always prioritize safety: shut off the gas, allow ventilation time, use a long lighter or match, and never relight if you smell strong gas odors. Call a professional if the pilot assembly is hard to access, the flame won’t stabilize, or you’re unsure of the correct procedure—incorrect relighting can cause gas leaks, carbon monoxide hazards, or damage to the burner.
How often should I schedule maintenance for my furnace and pilot light?
We recommend a comprehensive tune-up every fall before Newcomb’s cold season starts. Preventive service includes cleaning the pilot orifice, checking gas pressure, testing the thermocouple, inspecting heat exchangers, and calibrating the thermostat. Regular maintenance not only keeps the pilot flame reliable but can increase fuel efficiency by up to 10% and extend equipment life.
Why choose our company for heat repair and pilot light service in Newcomb?
Our locally based technicians are licensed, insured, and familiar with the unique climate conditions and building codes of the Newcomb area. We offer 24/7 emergency response, transparent flat-rate pricing, genuine OEM parts, and a satisfaction guarantee. Whether you need a quick pilot relight, thermocouple replacement, or a full heating system overhaul, we deliver prompt, courteous, and expert service that restores comfort to your home fast.