Certified Technicians

Certified Technicians | Heating and Air Conditioning | Newcomb

From sweltering summers to bone-chilling winter nights, Newcomb homeowners know comfort can vanish in a heartbeat. That’s why they call HEP’s certified technicians—background-checked, highly trained, and equipped with cutting-edge tools—to restore the ideal indoor climate on the very first visit. Whether you need a precision tune-up, a high-efficiency system upgrade, or a 24/7 emergency rescue, our pros diagnose issues fast and present upfront, no-surprise pricing before any work begins.

Inviting HEP into your home means receiving more than expert care for heating and air conditioning; it means gaining a neighbor who values your safety, budget, and time. We stand behind every repair with iron-clad guarantees, recycle old equipment responsibly, and share practical maintenance tips that keep utility bills low long after we leave. Comfort made simple—call HEP and let us “Handle Every Problem” today.

FAQs

What certifications do your heating and air-conditioning technicians in Newcomb hold?

Every field technician is NATE-certified and EPA 608 licensed. Many also carry manufacturer-specific accreditations for brands such as Trane, Lennox, and Daikin. These credentials ensure our team can diagnose, repair, and install equipment to current industry, safety, and efficiency standards.

Do you provide 24/7 emergency HVAC service in Newcomb?

Yes. We have a live dispatcher and on-call technicians available around the clock—including weekends and holidays—to handle no-heat, no-cool, or safety-related issues. Typical response time within the Newcomb city limits is 60–90 minutes, weather and traffic permitting.

How much does a service call or system replacement estimate cost?

A weekday diagnostic visit is a flat $89, which is waived if you authorize the recommended repair during the same visit. Comprehensive replacement quotes are free and include a load calculation, efficiency comparison, and written price guarantee valid for 30 days.

Will new HVAC equipment come with a warranty?

All new systems include a 10-year parts and compressor warranty from the manufacturer when registered within 60 days of installation. Our company adds a 2-year labor warranty at no additional cost. Extended labor coverage up to 10 years is available for purchase.

Do you offer maintenance plans, and why are they important?

Our Comfort Guard Plan provides two precision tune-ups per year, priority scheduling, and 15% off repairs. Routine maintenance keeps equipment running safely, maintains factory efficiency, helps prevent breakdowns, and is often required to keep manufacturer warranties valid.

What areas around Newcomb do you service?

In addition to Newcomb, we cover neighboring communities including Ithaca, Enfield, Ulysses, and Trumansburg. If you’re unsure whether your address falls within our service radius, call our office and we’ll confirm availability or recommend a trusted partner.