- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Duct Cleaning | Heating and Air Conditioning | Newport
Breathe easier in your Newport home with HEP’s certified technicians at your service. Our team combines industry-leading equipment with true East Tennessee friendliness, sweeping away years of dust, pollen, and pet dander hiding in your HVAC system. By choosing duct cleaning from HEP, you’re not just freshening the air—you’re helping your system run more efficiently, lowering energy bills, and extending the life of your furnace and AC.
From the moment we arrive, shoe covers on and inspection cameras in hand, you’ll see why Newport families trust us. We photograph before-and-after results, explain every step in plain language, and leave your home exactly as we found it—only cleaner. Schedule today and feel the difference that meticulous, certified care can make in every breath you take.
FAQs
What makes air-duct cleaning especially important in Newport’s coastal climate?
Newport’s sea air carries extra moisture, salt, and pollen that can accumulate inside ductwork. The humidity encourages mold and mildew growth, while salt crystals and airborne sand act like sandpaper on duct interiors, releasing additional debris into your air. Regular professional cleaning removes these contaminants, helping your HVAC system run smoothly, preventing corrosion, and protecting indoor air quality in a region where windows are often closed during cold, damp winters.
How often should I have my ducts cleaned by a certified technician?
For most Newport homes we recommend a full duct cleaning every 3–5 years. Shorten the interval to 2–3 years if you have pets that shed, smokers, recent renovations, or allergy-sensitive occupants. Vacation homes that sit closed up for months at a time can also benefit from more frequent service to prevent stale, musty odors. We offer complimentary visual inspections so you know when service is genuinely needed.
What does your NADCA-certified duct cleaning process include?
1. Up-front inspection with video-scope and particle meter readings. 2. Isolation of each supply and return trunk, followed by attachment of a HEPA-filtered negative-air vacuum (3,000+ CFM) that prevents debris from entering your living space. 3. Mechanical agitation using rotary brushes and air whips to dislodge dust, pet dander, mold, and construction debris. 4. Register, grille, and boot cleaning. 5. Optional EPA-approved biocide fogging for odor and microbial control. 6. Post-cleanup verification with before/after photos and final airflow and particulate measurement to document results.
Are your technicians licensed, certified, and insured?
Yes. Every crew leader holds National Air Duct Cleaners Association (NADCA) Air Systems Cleaning Specialist certification as well as Rhode Island HVAC contractor licensing. All helpers complete in-house training on negative-pressure containment, mold awareness, and OSHA safety. We carry $2 million in general liability insurance, workers’ compensation, and vehicle coverage for on-site protection. Our background-checked staff arrive in branded uniforms, wear shoe covers, and treat your home as carefully as their own.
Will duct cleaning really lower my energy bills and improve indoor air quality?
Cleaner ducts let conditioned air flow with less resistance, allowing your furnace or air conditioner blower motor to work more efficiently. Studies cited by the U.S. Department of Energy show that systems with clean coils and ducts can be up to 20 % more efficient. Removing dust, mold spores, pollen, and pet dander also means less recirculated irritants, often leading to fewer allergy or asthma flare-ups. Many customers notice reduced odors and less dust settling on furniture within days.
What does the service cost and how long will it take?
Pricing is based on square footage, number of HVAC systems, and duct accessibility. A typical single-system Newport home under 2,500 sq ft runs $425–$575. Larger or multi-system homes range from $650–$1,200. The average job takes 2–4 hours with a two-person crew; complex layouts can extend to a full day. All estimates are free, flat-rate, and include registers, supply/return trunks, and basic sanitizing—no surprise fees when we leave your driveway.