Precision Diagnostics
Precision Diagnostics | Heat Repair | Heating and Air Conditioning | Newport
When the coastal fog settles over Newport and your furnace falters, HEP’s Precision Diagnostics Heating & Air Conditioning is ready to bring the warmth back. Our certified technicians arrive with advanced thermal imaging, airflow meters, and decades of local know-how, pinpointing the exact fault in minutes instead of hours. From worn ignitors to hidden duct leaks, we restore comfort quickly, neatly, and at a price you approve before the work begins—so you can swap the extra blankets for peace of mind.
Clients call us “the detectives of climate control” because we treat every service call like a mystery that deserves a clear, data-backed solution. Whether your system is gas, electric, or a modern hybrid, our Newport team combines small-town courtesy with big-league expertise to deliver reliable heat repair that lasts. Schedule today, feel the difference tonight, and rediscover what cozy really means.
FAQs
What types of heating systems do you repair in Newport?
Our technicians are trained and certified to diagnose and repair a full range of residential and light-commercial heating equipment, including gas and electric furnaces, heat pumps, ductless mini-splits, boilers, and packaged rooftop units. We also work on hybrid heating systems that combine a heat pump with a backup furnace.
How does your precision diagnostic process work?
We begin with a multistage inspection using advanced tools such as digital manometers, infrared thermometers, and combustion analyzers. This allows us to measure airflow, combustion efficiency, refrigerant balance (for heat pumps), and electrical performance. We then run system-specific fault codes and compare the data to manufacturer specs, pinpointing the exact component causing the issue so you avoid unnecessary part replacements and costs.
Do you offer 24/7 emergency heat repair in Newport?
Yes. Heating failures rarely happen at a convenient time, so we have on-call technicians available 24/7, including weekends and holidays. When you call, our dispatcher immediately routes the nearest stocked service truck to your location. Most emergency visits are completed within two hours of your call, weather and traffic permitting.
What should I check before calling for service?
First, verify that your thermostat is set to HEAT and above room temperature, and replace the batteries if needed. Check the furnace or heat-pump disconnect switch and your home’s breaker panel for tripped breakers. Make sure the air filter is clean and vents are unobstructed. If the system still fails to start or blows cool air, shut it off at the thermostat and call us—continued operation can worsen damage.
How much does a typical heat repair cost?
Costs vary with the nature of the problem, equipment type, and parts availability, but most common repairs (ignitor replacement, flame sensor cleaning, capacitor or contactor replacement) range from $180–$450, including parts, labor, and a full system safety check. We provide upfront, flat-rate pricing before any work begins so you know the exact total. For larger repairs, we offer flexible financing options on approved credit.
Can regular maintenance really prevent heating breakdowns?
Absolutely. Annual maintenance reduces unexpected failures by up to 70% and can lower utility bills by 10–15%. Our tune-up includes cleaning burners or heating elements, lubricating motors, testing safety controls, checking gas pressures or refrigerant levels, and calibrating the thermostat. Customers enrolled in our Precision Comfort Plan receive two preventive visits per year, priority scheduling, and a 15% repair discount.