- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Air Conditioning | Heating and Air Conditioning | Niota
When the Tennessee heat rolls into Niota, you need air conditioning that won’t quit—and HEP’s certified technicians make sure it never does. Our team combines factory-trained expertise with neighborly care, arriving on time, diagnosing issues fast, and backing every repair or installation with iron-clad guarantees. From whisper-quiet, high-efficiency units to smart thermostats that learn your schedule, we tailor solutions that keep your home cool without ballooning your energy bill.
Locally based and always on call, HEP protects your investment through affordable maintenance plans and 24/7 emergency response. We stock our service vans with premium parts, so most fixes happen in a single visit, and we explain every option in clear language before work begins. Trust the professionals your Niota neighbors already recommend—trust HEP to keep your comfort humming no matter how high the mercury climbs.
FAQs
What air-conditioning services do your certified technicians offer in Niota?
Our Niota team provides comprehensive AC service, including new system installation, replacement of outdated units, seasonal tune-ups, emergency repairs, refrigerant recharging, thermostat upgrades, indoor-air-quality add-ons, and ductwork inspection or sealing. Because every technician is NATE- or EPA-certified, you receive code-compliant workmanship backed by factory training.
How fast can you respond to an air-conditioning emergency in Niota?
We maintain a 24/7 on-call crew dedicated to McMinn County, so most Niota homeowners see a technician at their door within 2–4 hours of placing a distress call. Our trucks are stocked with common OEM parts, allowing us to finish 85 % of emergency repairs in a single visit.
Do you service and install all major air-conditioner brands?
Yes. Our certified technicians are authorized service providers for Trane, Carrier, Rheem, Lennox, Goodman, Daikin, and more. Even if your brand is no longer manufactured, we can usually source compatible parts or recommend equivalent high-efficiency replacements.
What certifications and training do your Niota HVAC technicians hold?
Every field tech is NATE-certified, EPA Section 608 licensed for refrigerant handling, and factory-trained by at least two leading AC manufacturers. Ongoing education requirements include annual code-update seminars, heat-pump diagnostic workshops, and customer-service training to ensure you receive knowledgeable, courteous assistance.
How often should I schedule preventive maintenance for my AC unit in Niota’s climate?
We recommend two visits per year—one in early spring before cooling season and another in early fall if your system also provides heat pump operation. Regular maintenance keeps coils clean, verifies refrigerant charge, tests safety controls, calibrates the thermostat, and can lower utility bills by up to 15 % while preserving the manufacturer’s warranty.
Are there energy-efficiency incentives or rebates for upgrading my AC in Niota?
Absolutely. TVA EnergyRight® currently offers rebates for qualifying SEER2-rated heat pumps and central air systems installed by a Quality Contractor Network member—like us. In addition, many high-efficiency units qualify for up to a $2,000 federal tax credit under the Inflation Reduction Act. We’ll handle the paperwork and verify eligibility before installation.