- HEP Heat and Air
- High-efficiency Replacement

High-efficiency Replacement
High-efficiency Replacement | Air Conditioning | Heating and Air Conditioning | Norris
Imagine stepping into your Norris home on the hottest day of summer and feeling an instant wave of refreshing, perfectly balanced air. HEP’s high-efficiency replacement heating and air conditioning systems are engineered to make that comfort effortless, pairing whisper-quiet operation with cutting-edge energy savings. Our certified technicians evaluate your home’s unique layout, remove outdated units, and install modern equipment that slashes utility bills while keeping every room at your ideal temperature year-round.
Beyond the boost in comfort, choosing a high-efficiency upgrade means investing in the long-term health of your home and the planet. Advanced filtration removes allergens and humidity, smart thermostats learn your habits to fine-tune performance, and ENERGY STAR® components reduce your carbon footprint. From free consultations to transparent pricing and rapid installation, HEP delivers a seamless experience that lets you enjoy dependable air conditioning without compromise—so you can spend more time savoring the Tennessee summer and less time worrying about the heat.
FAQs
What makes a replacement air-conditioning system “high-efficiency”?
A high-efficiency air conditioner typically carries a Seasonal Energy Efficiency Ratio (SEER) of 16 or higher and is often ENERGY STAR® certified. These units use advanced compressor technology, variable-speed fans, and enhanced coil designs to cool your home with less electricity. In Norris’ warm, humid summers, a higher SEER rating means the system removes more heat (and moisture) per watt of power consumed, lowering utility bills and shrinking your carbon footprint.
How much can I expect to save on energy bills by upgrading to a high-efficiency unit in Norris?
Savings depend on your current system’s age and SEER rating, your home’s insulation, and your thermostat habits. Replacing a 10-SEER unit from the early 2000s with a 17-SEER model can cut cooling costs by 35–45 %. In a typical Norris household that spends about $900 a year on summer electricity, that’s $300–$400 in annual savings. Over a 15-year lifespan, the upgrade can pay for itself several times over.
Will my existing ductwork work with a new high-efficiency air conditioner?
Most homes in Norris can keep their existing ducts, but they must be inspected for leaks, improper sizing, or insulation gaps. High-efficiency systems move air at different static pressures and airflow rates; undersized or leaky ducts can reduce efficiency and comfort. During our free in-home assessment, we pressure-test the ducts, measure airflow, and recommend sealing or resizing if needed so your new equipment performs at its rated efficiency.
Are there rebates or tax credits for high-efficiency HVAC replacements in Norris?
Yes. Through 2032, the federal Inflation Reduction Act offers a tax credit of 30 % of equipment and installation costs—up to $2,000—for qualifying high-efficiency air conditioners and heat pumps (SEER2 ≥ 16). Tennessee Valley Authority (TVA) customers may qualify for additional rebates of $150–$400, and Knoxville Utilities Board (KUB) occasionally offers bill credits for ENERGY STAR upgrades. We handle the paperwork and will let you know exactly which incentives apply to your project.
How long does installation take and what should I expect on the day of the replacement?
A straightforward replacement in Norris usually takes one full day. Our team arrives between 8–9 a.m., lays down protective floor coverings, and removes refrigerant from the old unit per EPA guidelines. We then disconnect and haul away the old equipment, set the new condenser and air handler, reconnect refrigerant lines, pressure-test for leaks, vacuum the system, and charge it with EPA-approved refrigerant. A final performance check ensures the equipment meets manufacturer specifications. We’ll review the thermostat, maintenance steps, and warranty registration before we leave, typically by 5 p.m.
How do I know what size and model of high-efficiency system is right for my home?
Correct sizing is crucial; an over- or undersized unit wastes energy and shortens equipment life. We perform a Manual J load calculation that factors in square footage, insulation, window orientation, occupancy, and local Norris weather data. Based on that load, we present several high-efficiency options, explaining differences in SEER, compressor stages, sound ratings, and upfront cost. We also discuss indoor air-quality add-ons such as UV lights or high-MERV filters so you can make an informed, tailored decision.