Service Vans
Service Vans | Heat Repair | Heating and Air Conditioning | Oak Ridge
When the temperature dips in Oak Ridge, you don’t have time to wait for a fix. HEP’s bright yellow service vans arrive stocked like rolling warehouses, carrying every tool and part our NATE-certified technicians might need for fast, on-site heat repair. From stubborn pilot lights to uncooperative smart thermostats, we diagnose the issue, explain your options in plain language, and get your home warm again—often in a single visit.
Homeowners choose HEP because we combine small-town courtesy with big-city technology. You’ll get upfront pricing, text alerts with real-time van tracking, and courteous pros who treat your living room like their own. Day or night, weekend or holiday, we ’re ready to restore comfort and peace of mind to every household in the Secret City. Schedule today and feel the difference dedication makes.
FAQs
What types of heating systems do Service Vans Heating & Air Conditioning repair in Oak Ridge?
Our certified technicians are trained to diagnose and repair all major residential and light-commercial heating systems, including natural-gas and propane furnaces, heat pumps, ductless mini-splits, electric air handlers, and hybrid dual-fuel units. No matter the brand or model, we carry a fully stocked service van with OEM and universal parts to complete most repairs on our first visit.
How quickly can you respond if my heater stops working during a cold snap?
We provide 24/7 emergency heat repair throughout Oak Ridge and the surrounding communities. Calls received before 5 p.m. are typically handled the same day, and after-hours or weekend calls are dispatched within two hours. Our on-call technician will give you an exact ETA and can often walk you through basic troubleshooting over the phone while we’re in transit.
What warning signs indicate my furnace or heat pump needs repair?
Common red flags include uneven temperatures between rooms, unusual noises (rattling, banging, or squealing), frequent on/off cycling, a sudden rise in utility bills, or a yellow/pilot flame instead of blue. If you notice burning odors or carbon-monoxide detector alerts, shut the unit down immediately and call us—these issues can be hazardous.
Do you offer preventive maintenance plans to reduce future breakdowns?
Yes. Our Comfort Shield Maintenance Plan provides two seasonal tune-ups per year—one for heating and one for cooling—plus priority scheduling, a 15 % parts discount, and no overtime charges on emergency calls. Routine maintenance can extend equipment life, maintain energy efficiency, and keep manufacturer warranties valid.
How much does a typical heat repair cost?
Pricing depends on the part that failed, the age of the system, and whether the call is during standard hours or an emergency. In Oak Ridge, most non-emergency repairs fall between $150 and $450, while after-hours repairs can range from $200 to $650. We always provide a written, flat-rate quote before any work starts so there are no surprises.
Are your technicians licensed, insured, and background-checked?
Absolutely. Service Vans Heating & Air Conditioning holds a Tennessee Mechanical HVAC license and carries full liability and workers’ compensation insurance. All field technicians undergo national background checks, drug screening, and continuous factory training to ensure your safety and the highest level of workmanship.