Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Oak Ridge
When Oak Ridge homeowners feel the sting of sweltering summers or the chill of winter nights, they turn to HEP’s certified technicians for peace of mind. Backed by extensive training and a commitment to honest, neighbor-to-neighbor service, our team quickly diagnoses aging systems and guides you through every step of an HVAC unit replacement. We carry industry-leading equipment sized precisely for your home, so you enjoy whisper-quiet comfort, lower energy bills, and a warranty that lets you breathe easy long after installation day.
From the first phone call to the final thermostat check, you’ll see why locals trust HEP to treat their homes like our own. We arrive on time, protect your flooring with drop cloths, and haul away the old unit—no mess, no headaches. Ready to reclaim total comfort and efficiency? Schedule your HVAC unit replacement today and feel the difference a hometown crew can make.
FAQs
How do I know when it’s time to replace my HVAC unit instead of repairing it?
In Oak Ridge’s humid continental climate, systems work hard year-round. If your unit is 10–15 years old, needs frequent repairs, struggles to keep set temperatures, or your energy bills keep climbing, replacement is usually more cost-effective. A certified technician will run a load calculation, inspect the compressor and coils, and compare repair costs to replacement savings before making a recommendation.
How long does a typical HVAC replacement take from start to finish?
Most standard residential replacements in Oak Ridge can be completed in one day: 2–3 hours to remove the old system, 3–5 hours to install and test the new equipment, plus time for ductwork adjustments if needed. Complex jobs—such as adding zoning dampers, replacing extensive duct runs, or upgrading electrical service—may extend the timeline to two days. Your technician will give you a detailed schedule in advance.
What factors affect the cost of an HVAC unit replacement?
Price depends on unit size (measured in tons or BTUs), SEER2/AFUE efficiency ratings, brand, whether you choose a single-stage, two-stage, or variable-speed system, and any duct or electrical upgrades required. Local permits, disposal fees, and optional accessories like smart thermostats or indoor air quality add-ons also influence cost. Oak Ridge residents may qualify for TVA rebates or federal tax credits on high-efficiency heat pumps, which can offset a portion of the investment.
Will a new high-efficiency system really lower my energy bills?
Yes. Replacing a 10-SEER air conditioner with a modern 16-SEER2 or higher unit can cut cooling costs by 30–40%. High-efficiency heat pumps with HSPF2 ratings above 8.0 can provide similar savings on heating. In Oak Ridge, where both cooling and heating loads are significant, many homeowners see payback in 3–5 years through reduced utility bills and fewer repair expenses.
What kind of warranty and maintenance plan should I expect?
Most major manufacturers offer a 10-year parts warranty and 10-12 years on the compressor when the system is registered within 60 days of installation. Labor warranties vary by contractor; certified technicians typically include a one-year labor warranty, with options to extend up to 10 years. Annual maintenance—spring AC tune-up and fall furnace/heat-pump check—is required to keep warranties valid and ensure peak performance.
Why is it important to hire certified technicians for HVAC replacement?
Certified technicians have undergone formal training, EPA Section 608 refrigerant certification, and often NATE (North American Technician Excellence) testing. They size equipment accurately, follow ACCA Manual J/S/D procedures, adhere to Oak Ridge building codes, and safely handle refrigerants. Proper installation preserves efficiency ratings, validates manufacturer warranties, reduces the risk of premature failure, and protects your family’s comfort and safety.