- HEP Heat and Air
- Oak Ridge Homeowners

Oak Ridge Homeowners
Oak Ridge Homeowners | HVAC Unit Replacement | Heating and Air Conditioning | Oak Ridge
When surprise temperature swings hit Oak Ridge, you don’t have time for an aging system that wheezes, rattles, or runs up your power bill. HEP’s seasoned technicians make upgrading effortless, delivering prompt, courteous service that keeps disruption to a minimum while boosting comfort to the max. From the first diagnostic visit to the final system check, we tailor every step to your home’s unique layout, energy demands, and budget—so you enjoy a perfect climate and lower utility costs year-round.
Choosing HEP for your HVAC unit replacement means tapping into decades of local know-how, industry-leading brands, and stress-free financing options. We haul away the old equipment, ensure pristine installation, and back our work with rock-solid warranties and a 100% satisfaction promise. With HEP on your side, you can breathe easy—literally—knowing your new system will handle humid Tennessee summers and crisp winter nights with equal ease, all while adding long-term value to your Oak Ridge home.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it?
Age, performance, and cost of repairs are the three biggest indicators. If your system is more than 10–15 years old, needs frequent service calls, struggles to maintain set temperatures, or your repair bill exceeds 30–40 % of the price of a new unit, replacement is usually the smarter financial decision. Modern systems are up to 40 % more efficient, so you can recoup the investment through lower utility bills.
What size HVAC system do I need for my Oak Ridge home?
Proper sizing is critical. Too small, and the unit will run nonstop; too large, and you’ll face short-cycling, higher humidity, and wasted energy. We perform a Manual J load calculation that factors in your square footage, insulation level, number of windows, local climate data for Oak Ridge, and even the number of occupants. This ensures you get a unit—measured in BTUs or tons—that matches your home’s exact heating and cooling load.
How long does an HVAC replacement normally take, and will I be without heating or cooling?
Most residential change-outs are completed in one day. We remove the old equipment, set the new condenser and air handler/furnace, connect refrigerant and electrical lines, charge the system, and test airflow and thermostat operation. You’ll be without heating or cooling only during the actual swap—typically 4–8 hours. We schedule installations to minimize disruption and protect floors and furnishings during the process.
Are there energy-efficiency incentives or rebates available in Oak Ridge for new HVAC installations?
Yes. Tennessee homeowners can often claim federal tax credits of up to $2,000 on qualifying heat pumps or high-efficiency furnaces under the Inflation Reduction Act. TVA’s EnergyRight® program occasionally offers rebates for ENERGY STAR® equipment, and the City of Oak Ridge has low-interest energy-efficiency loans that can cover HVAC upgrades. We’ll walk you through current offers and provide the documentation you need for applications.
What kind of maintenance will my new HVAC system require?
Even the best equipment needs routine care to keep warranties valid and performance high. Plan on: • Replacing or cleaning air filters every 1–3 months. • Scheduling professional spring and fall tune-ups that include coil cleaning, refrigerant check, electrical inspection, and airflow measurement. • Keeping outdoor condensers free of leaves, grass clippings, and debris. Our Comfort Club maintenance plan bundles these services at a discounted annual rate and includes priority scheduling and repair discounts.
How much should I budget for an HVAC replacement, and what financing options do you offer?
In Oak Ridge, a full system replacement (condenser, coil, furnace or air handler, thermostat, and basic duct modifications) typically ranges from $6,500 to $12,000, depending on capacity, efficiency ratings (SEER2/HSPF/AFUE), and added features like variable-speed compressors. We partner with local banks and national lenders to offer 0 % APR promotional financing for up to 18 months or low-interest terms up to 120 months. We’ll present multiple quotes and payment plans so you can choose the option that fits your budget.