- HEP Heat and Air
- Transparent Pricing

Transparent Pricing
Transparent Pricing | HVAC Unit Replacement | Heating and Air Conditioning | Oakdale
When an aging furnace or sputtering AC leaves your Oakdale home stuck between seasons, HEP makes the leap to comfort refreshingly simple. Our transparent pricing means you’ll see every cost—equipment, labor, permits—before a single tool is lifted, so there are zero surprises during your HVAC unit replacement. From the moment you request a no-pressure estimate, friendly comfort advisors size up your space, explain efficiency options in plain language, and email a line-item quote you can review at your own pace.
Schedule the work and our NATE-certified technicians arrive on time, protect your floors, and swap out that tired system with a high-performance model tailored to your lifestyle. We even register warranties and show you how to use smart thermostats before we leave. Financing plans, same-day service, and a 100 % satisfaction pledge keep Oakdale homeowners in control of their budget—and their indoor climate—long after installation day.
FAQs
How does your transparent pricing model work for HVAC unit replacements in Oakdale?
We give every homeowner a written, line-item quote that shows the exact cost of equipment, labor, permits, disposal, sales tax, and any optional add-ons. The price you see is the price you pay—no hidden fees, trip charges, or surprise up-charges on installation day. If the scope of work has to change (for example, we discover damaged ductwork after removal), we discuss the options and get your approval in writing before any additional work is done.
What main factors determine the final cost of a new heating and air conditioning system?
1. Equipment size (tonnage) needed to keep your home comfortable. 2. Efficiency rating (SEER2, AFUE, HSPF). Higher efficiency usually costs more up front but can lower monthly utility bills. 3. Brand and model features such as variable-speed blowers, communicating thermostats, or smart-home integration. 4. Existing ductwork condition—repairs, sealing, or modifications add cost. 5. Electrical or gas line upgrades required to meet current code. 6. Optional indoor air quality accessories (air purifiers, humidifiers, UV lights). 7. Available rebates or tax credits, which we apply for you to reduce out-of-pocket expense.
Do you provide free in-home estimates and second opinions?
Yes. A comfort consultant will visit your Oakdale home, perform a load calculation, inspect the duct system, and discuss your comfort goals—all at no charge. You receive a written proposal before we leave. If another contractor has already given you a quote, we’re happy to review it and provide a no-obligation second opinion so you can compare apples to apples.
How long does an HVAC replacement typically take from scheduling to completion?
Once you approve the proposal, most systems can be scheduled within 1–3 business days, depending on equipment availability and permit timing. Installation itself takes 4–8 hours for a straightforward change-out, or up to 1–2 days if extensive duct or electrical work is needed. Before we leave, we start up the system, balance airflow, register your warranty, and walk you through thermostat operation.
Are financing options, rebates, or tax credits available?
We partner with several lenders to offer 0% APR promotional financing and low-monthly-payment plans (subject to credit approval). We also handle the paperwork for manufacturer rebates, utility company incentives (such as SMUD or PG&E programs), and federal tax credits for qualifying high-efficiency heat pumps or furnaces. All savings are shown on your quote so you know your true net cost up front.
What warranties and satisfaction guarantees come with my new HVAC system?
Most systems include a 10-year parts warranty from the manufacturer and a 2-year labor warranty from us, upgradeable to 10 years with an extended protection plan. Our Oakdale customers also receive a 100% Satisfaction Guarantee: if the new system doesn’t perform as promised within the first year, we will repair, replace, or refund as needed. Annual maintenance plans are available to keep your warranty valid and your equipment running efficiently.