Maintenance Plans
Maintenance Plans | Air Conditioning | Heating and Air Conditioning | Ocoee
Sweltering Ocoee summers lose their edge when HEP’s experts have your back. Our year-round maintenance plan keeps your air conditioning humming at peak efficiency, catching minor issues before they balloon into costly breakdowns. Precision cleanings, refrigerant checks, and performance calibrations translate into lower energy bills, quieter operation, and a system that lasts longer—delivered by friendly, certified technicians who respect your time and your home.
Membership also unlocks front-of-the-line scheduling, discounted repairs for both cooling and heating equipment, and transparent, no-surprise pricing. With HEP safeguarding your air conditioning, you’ll breeze through every heatwave knowing comfort is only a thermostat tap away.
FAQs
What services are included in your air-conditioning maintenance plan for Ocoee homeowners?
Our plan covers a 28-point inspection that is specifically designed for Central Florida’s hot, humid climate. Each visit includes coil cleaning, condensate-drain flushing, refrigerant level and pressure checks, thermostat calibration, lubrication of moving parts, inspection and tightening of electrical connections, testing of safety controls, air-flow measurement, filter replacement (standard 1" pleated filter provided), and a written efficiency report. You also receive priority scheduling, a 15 % discount on any needed repairs, and no after-hours service fees.
How often should my AC system be serviced under the plan?
Because Ocoee experiences extended cooling seasons and high humidity, we recommend two tune-ups per year—one in early spring before peak heat arrives and another in fall to prepare the system for lighter winter use. Twice-yearly maintenance keeps efficiency high, prevents mold and algae in the drain line, and complies with most manufacturer warranty requirements. If you also heat with a heat pump, the same visits cover the heating side of the system.
Does regular maintenance really lower my energy bills?
Yes. According to the U.S. Department of Energy, a well-maintained AC can operate up to 25 % more efficiently than a neglected unit. Cleaning the evaporator and condenser coils improves heat transfer, proper refrigerant charge reduces compressor run time, and a clean filter lowers static pressure. Most members see monthly utility savings that offset a large part of the plan cost, especially during Ocoee’s long cooling season.
Will joining the maintenance plan help keep my manufacturer’s warranty valid?
Nearly every major AC manufacturer (including Trane, Carrier, Lennox, Goodman, and Daikin) requires proof of professional annual maintenance to honor parts warranties. Our plan provides detailed service records, invoices, and performance reports that satisfy those warranty terms. If a covered component fails, you’ll have the documentation required for a hassle-free warranty claim.
How much does the maintenance plan cost and how do I pay?
For a typical single-stage split system up to 5 tons, the plan is $18 per month or $199 if paid annually (a $17 savings). Additional systems in the same home are discounted 20 %. We accept credit/debit cards, ACH bank draft, or check. Payments can be automatic so you never miss a visit. Prices include all labor, the standard filter, and priority benefits—there are no hidden fees.
What happens if my AC breaks down while I’m on the plan?
Plan members receive same-day priority service—usually within 4 hours during normal business hours and within 24 hours on weekends or holidays. The diagnostic fee is waived, and you get a 15 % discount on parts and labor. Because we already have your system history, our technicians can diagnose problems faster and carry the most likely replacement parts on the truck, reducing downtime in Ocoee’s heat.