- HEP Heat and Air
- Same-day AC Repair

Same-day AC Repair
Same-day AC Repair | Heating and Air Conditioning | Ocoee
When your Ocoee home turns into a sauna, HEP’s same-day AC repair team is ready to roll. Our certified technicians arrive fast, stocked with parts, and armed with decades of know-how to get cold air flowing again before the ice in your tea melts. From sudden compressor failures to mysterious thermostat glitches, we troubleshoot on the spot, explain every fix in plain English, and back our work with solid warranties. Homeowners trust us because we treat every call like an emergency—your comfort can’t wait.
Of course, comfort isn’t just about summer. HEP is your year-round partner for all things heating and air conditioning, offering preventative maintenance, energy-saving upgrades, and 24/7 emergency support. Transparent, upfront pricing means no surprise fees, and our flexible financing keeps major repairs within reach. One call is all it takes to reclaim the perfect indoor climate today.
FAQs
How quickly can you arrive for a same-day AC repair in Ocoee?
Calls received before 3:00 p.m. are almost always scheduled for the same day. Because our service hub is located less than 15 minutes from most Ocoee neighborhoods—such as Prairie Lake, Silver Bend, and Admiral Pointe—our NATE-certified technicians can usually be on-site within 2–4 hours of your call, traffic permitting.
Are your HVAC technicians licensed, insured, and background-checked?
Yes. Every technician holds a Florida HVAC Class A or Class B license, carries full liability and workers’ compensation insurance, and passes annual background and drug screening. Copies of licenses and insurance certificates are available upon request, and the technician will present identification when arriving at your Ocoee home.
What brands and system types can you repair the same day?
Our trucks are stocked with common replacement parts for the 20 most popular residential brands, including Trane, Carrier, Lennox, Goodman, Ruud, Rheem, Bryant, and American Standard. We service traditional split systems, heat pumps, ductless mini-splits, package units, and air handlers up to 5 tons. If we don’t have a specialty component on hand, our parts distributor in Orlando usually delivers within hours.
What happens if my air conditioner can’t be fixed on the first visit?
If a major part—such as a compressor or blower motor—isn’t stocked locally, we will place an expedited order and schedule installation for the earliest available time, often the next morning. To keep you comfortable overnight, we can install temporary cooling solutions such as portable units or loaner window units at no additional labor charge.
Do you offer emergency service after normal business hours, and is there an extra fee?
Emergency dispatch is available 24/7, including weekends and holidays. Calls placed after 6:00 p.m. incur a flat $99 emergency surcharge in addition to standard diagnostic and repair fees. Maintenance plan members receive a 50 % discount on the surcharge.
How can I prevent future breakdowns and keep my warranty valid?
The best way is to schedule professional maintenance twice a year—once in spring for cooling and once in fall for heating. Routine service includes cleaning coils, checking refrigerant levels, tightening electrical connections, and calibrating thermostats. Most manufacturers require documented annual maintenance to keep parts warranties intact, and our maintenance plan provides the paperwork and priority scheduling you need.