Transparent Pricing
Transparent Pricing | HVAC Unit Replacement | Heating and Air Conditioning | Old Fort
Choosing HEP for your HVAC unit replacement in Old Fort means never having to wonder what’s hidden in the fine print. Our transparent pricing model puts every cost—equipment, labor, permits, and warranty options—right on the table before any work begins. Customers love knowing exactly what they’re paying for, and our no-surprise estimates make budgeting effortless. Pair that clarity with premium, energy-efficient systems from trusted manufacturers, and you get a smoother, faster swap-out that can lower monthly utility bills the very first season.
From the moment you schedule an in-home assessment, you’ll notice the HEP difference. Certified technicians arrive on time, explain each step in plain language, and treat your home with respect—shoe covers, drop cloths, spotless cleanup. We pull all required Old Fort permits, register your new unit for extended factory coverage, and back our craftsmanship with a satisfaction guarantee. Transparent pricing, seasoned pros, and a community-focused approach: it’s everything you need to feel comfortable today and for years to come.
FAQs
How does your transparent pricing model work for HVAC unit replacements in Old Fort?
Our transparent pricing model eliminates hidden fees and surprises. Before any work begins we provide a written, line-item estimate that breaks down equipment cost, labor, permits, disposal, and any optional add-ons. You’ll see the manufacturer’s model numbers, efficiency ratings, and our flat labor charge. Once you approve the quote, the price is locked in—even if the job takes longer than expected—so you know exactly what you’ll pay when we finish.
What factors influence the final cost of a new HVAC system?
Several variables determine the total investment: • System size (measured in tons or BTUs) required to heat and cool your square footage. • Efficiency rating (SEER2 for cooling, AFUE or HSPF for heating) and whether you choose a standard or high-efficiency unit. • Equipment type: heat pump, gas furnace/AC split, packaged unit, or ductless mini-split. • Ductwork condition—repairs, modifications, or full replacement can add cost. • Indoor air-quality upgrades such as smart thermostats, UV lights, or advanced filtration. • Permit fees set by McDowell County and the town of Old Fort. Because we itemize each of these line by line, you’ll see how every choice affects the bottom line before you commit.
How long does it take to replace an HVAC unit in my Old Fort home?
Most residential replacements are completed in a single day. A straightforward swap-out of an outdoor condenser and indoor air handler typically runs 6–8 hours. If ductwork changes, electrical upgrades, or attic/crawl-space access issues arise, the job can extend to 1½–2 days. We schedule city/county inspections promptly, so you’re never left without heating or cooling for long.
Are there energy-efficiency incentives or rebates available in Old Fort for upgrading my HVAC system?
Yes. Duke Energy Progress offers rebates up to $400 for qualifying high-efficiency heat pumps and air conditioners. Federal tax credits under the Inflation Reduction Act can reduce your tax bill by up to 30% of equipment cost (capped at $2,000 for heat pumps) when you install ENERGY STAR-certified units. Certain income-qualified households may also access NC Weatherization Assistance funds. We handle all paperwork, provide AHRI certificates, and guide you through claiming these incentives.
What warranties and guarantees come with my new HVAC installation?
All equipment we install carries a 10-year manufacturer’s parts warranty (registration handled by us). We include a 2-year labor warranty at no additional cost, covering workmanship, refrigerant, and electrical connections. Our 100% Satisfaction Guarantee states that if any installation-related issue arises within the first year and we cannot make it right, we’ll remove the system and refund your money. Optional extended labor coverage up to 10 years is available for a modest fee.
How can I determine whether I need a full HVAC replacement or just a repair?
During a free in-home evaluation our NATE-certified technician performs a full diagnostic scan: refrigerant pressures, compressor amperage, heat exchanger integrity, airflow readings, and duct leakage assessment. If a single component has failed and your system is under 10 years old, repair is usually cost-effective. If the unit is 12–15 years old, requires multiple major parts, or your energy bills have climbed, replacement often saves money long-term. We provide both repair and replacement quotes side by side so you can weigh costs, efficiency gains, and warranty benefits before deciding.