Licensed Technicians

HEP Heat and AirLicensed Technicians

Licensed Technicians | Thermostat Upgrades | Heating and Air Conditioning | Old Fort

Enjoy total control over your indoor climate in Old Fort with HEP’s licensed heating and air conditioning technicians. Whether your system is struggling to keep up with the seasons or you’re eager to lower monthly utility costs, our team delivers precise thermostat upgrades that transform dated controls into smart, intuitive hubs. We install the latest Wi-Fi and programmable models, integrate them seamlessly with existing HVAC equipment, and show you how easy it is to adjust temperatures from your phone, tablet, or voice assistant.

Every visit begins with a quick inspection, clear pricing, and genuine advice on the options that suit your home, budget, and lifestyle. From zoning multiple rooms to automating energy-saving schedules, our thermostat upgrades help you squeeze every ounce of efficiency from your heating and cooling system—so you stay comfortable year-round while spending less. Discover why homeowners across Old Fort trust HEP’s courteous, background-checked technicians for comfort solutions that are as reliable as they are future-ready.

FAQs

Why should I consider upgrading my thermostat instead of keeping my current one?

A modern thermostat gives you far more control over comfort and energy use than older manual models. Newer programmable and smart units maintain tighter temperature tolerances, allow automatic scheduling, provide energy-use feedback, and let you control settings from your smartphone. In a climate like Old Fort’s, where both heating and cooling are needed through the year, these features can trim 8–15 % off annual utility costs while reducing wear on your HVAC equipment. Our licensed technicians can also integrate advanced diagnostic alerts that warn you of performance issues before they become costly repairs.

What kinds of thermostats can your licensed technicians install for customers in Old Fort?

We work with the full range of today’s thermostat technologies: (1) 7-day or 5-2 programmable thermostats for basic scheduling; (2) Wi-Fi smart thermostats that learn your habits, provide geofencing, and support voice assistants; (3) communicating thermostats designed for high-efficiency variable-speed systems; and (4) multi-zone controllers that manage different temperatures in separate areas of the home. Brands we service and install include Honeywell Home, Ecobee, Google Nest, Carrier Infinity, Trane ComfortLink, and others. Our team will recommend a model that matches your HVAC equipment, lifestyle, and budget.

Can a smart thermostat really lower my energy bills, and if so, how much?

Yes. National studies by the EPA’s ENERGY STAR program show average savings of $180 per year—roughly 8–12 %—when homeowners switch from a manual thermostat to a properly programmed smart unit. Smart thermostats cut costs by automatically setting back temperatures when you’re away or asleep, learning how long your home takes to heat or cool, and providing monthly energy-use reports that highlight improvement areas. In Old Fort’s mixed climate, customers often see even greater savings because the device optimizes both heating and cooling cycles.

How long does a professional thermostat replacement usually take, and what does the service include?

Most residential replacements take 45–90 minutes. Our licensed technician first turns off power to the HVAC system, disconnects and labels existing wires, mounts the new thermostat base, verifies the presence (or adds) a C-wire if needed, connects and secures wiring, powers the system back on, and programs initial settings. We then connect the thermostat to your Wi-Fi (if applicable), walk you through the mobile app, test heating and cooling operation, and clean the work area. Same-day service means your system is up and running with minimal disruption.

Will a new thermostat be compatible with my current heating and air-conditioning system?

Almost always. The vast majority of residential HVAC systems in Old Fort operate on standard 24-volt controls, and all leading thermostat manufacturers design their products to work with those systems—single-stage, multi-stage, heat pump, or dual-fuel. During our free in-home assessment, we verify voltage, staging, accessories (humidifiers, dehumidifiers), and whether a C-wire is present. If your system lacks a dedicated C-wire, we can often add one or install a power extender kit. For rare high-voltage or proprietary controls, we’ll recommend specialized thermostats or alternative solutions.

Do I need a Wi-Fi connection for a smart thermostat to function correctly?

A Wi-Fi connection unlocks remote control, firmware updates, energy-use reporting, and voice-assistant integration, but the thermostat will still operate your HVAC system locally if the internet is down. Temperature schedules, basic on/off commands, and safety settings continue to run from the wall unit itself. If you prefer not to have Wi-Fi, we can install advanced non-connected programmable thermostats that still provide precise scheduling and energy savings without requiring an internet connection.

HEP Heat and Air
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(423) 228-7742