Air Conditioners

HEP Heat and AirAir Conditioners

Air Conditioners | Ventilation and Air Quality | Heating and Air Conditioning | Old Fort

Nestled at the foot of the Blue Ridge, Old Fort homes face humid summers, crisp winters, and every temperature swing in between. HEP’s Air Conditioners keeps your indoor climate perfectly balanced with cutting-edge HVAC equipment and targeted solutions for ventilation and air quality. From whisper-quiet air handlers that pull fresh mountain air indoors to whole-home purifiers that trap pollen and wildfire smoke, we’re here to make every breath feel like a deep lungful of clean, outdoor air.

Our certified technicians design, install, and maintain systems that fit your lifestyle as well as your budget. Need a rapid repair before guests arrive, an efficiency upgrade that shaves dollars off the power bill, or a smart thermostat you can control from your hiking trail? One call to HEP’s delivers prompt service backed by transparent pricing and a satisfaction guarantee. Discover why your neighbors in Old Fort trust us to keep their air comfortable, healthy, and worry-free all year long.

FAQs

What kinds of air-conditioning and heating systems do you service and install in Old Fort?

Our technicians are trained to work on all major HVAC brands and system types, including central air conditioners, heat pumps, ductless mini-splits, gas and electric furnaces, and packaged rooftop units. Whether you need a new Energy Star–rated system installed or an older model repaired, we have the tools and factory-authorized parts to do the job safely and to code.

How often should I replace or clean my HVAC air filter?

In Old Fort’s mixed-humidity climate, we recommend checking disposable filters every 30 days and replacing them at least every 60–90 days. Homes with pets, smokers, or allergy sufferers should change filters monthly. A clean filter keeps airflow unobstructed, reduces energy use by up to 15 %, and protects your evaporator coil from dust buildup that can trigger costly repairs.

What maintenance services do you provide, and how do they improve indoor air quality?

Our preventive maintenance visits include a 21-point inspection, coil cleaning, refrigerant pressure check, thermostat calibration, drain-line flush, and a full safety evaluation. By removing biofilm from coils, clearing condensate pans, and ensuring proper airflow, we reduce mold risk and airborne particulates while helping your system run quieter and more efficiently.

Do you offer emergency HVAC repair in Old Fort, and what is your response time?

Yes. We provide 24/7 emergency heating and cooling service throughout Old Fort and the surrounding McDowell County area. A live dispatcher answers every call, and a certified technician is typically on site within two hours—often sooner during extreme weather events—carrying stocked service vehicles so most repairs are finished on the first visit.

What advantages will I see if I upgrade to a high-efficiency heat pump or air conditioner?

Today’s variable-speed heat pumps and inverter-driven AC systems can deliver SEER2 ratings of 18–22, cutting summer cooling bills by up to 40 % compared with 10-year-old units. They also provide steadier temperatures, lower humidity, quieter operation, and may qualify for federal tax credits or local utility rebates that reduce your upfront investment.

Which ventilation and air-quality products do you install, and how do I know what my home needs?

We offer whole-house dehumidifiers, energy-recovery ventilators (ERVs), HEPA filtration, UV-C germicidal lights, and MERV-13 media cabinets. During a free indoor air quality assessment, we measure particulate counts, relative humidity, and CO₂ levels, then recommend a tailored solution—often an ERV for fresh air plus a high-efficiency filter—to balance comfort, health, and energy savings.

HEP Heat and Air
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(423) 228-7742