- HEP Heat and Air
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Home Comfort
Home Comfort | HVAC Unit Replacement | Heating and Air Conditioning | Oneida
When your furnace wheezes through another cold Oneida night or your A/C strains against our humid summers, it’s time to think about an HVAC unit replacement you can trust. HEP’s Home Comfort Heating & Air Conditioning brings 40+ years of local expertise to every job, swapping outdated, energy-hungry systems for high-efficiency equipment that keeps your home perfectly balanced year-round. Our NATE-certified technicians arrive on time, respect your space, and explain every option so you can make a confident, budget-smart decision.
From free in-home estimates and transparent pricing to flexible financing and industry-leading warranties, we’ve built our reputation on service that’s as reliable as the comfort we deliver. Ready to lower energy bills, boost indoor air quality, and enjoy whisper-quiet performance? Call or click today, and let HEP turn “just okay” heating and cooling into the cozy, efficient comfort your Oneida home deserves.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it?
In the Oneida area, most central air conditioners last 12–15 years and furnaces/heat pumps about 15–20 years. If your equipment is near this age, needs frequent repairs that add up to more than 30 % of the cost of a new unit, or your utility bills have climbed despite regular tune-ups, replacement is typically the smarter investment. Other warning signs include uneven temperatures between rooms, excessive noise, and the use of R-22 refrigerant (now phased out). A free in-home evaluation lets us measure efficiency, run a cost-of-ownership comparison, and show you whether repair or replacement will save you more over the next decade.
What is the typical cost range to replace a whole-home heating and air-conditioning system in Oneida?
Because every home and comfort goal is different, prices vary, but most full replacements (furnace + A/C or a dual-fuel heat-pump system) run $7,500–$15,000 installed in the Oneida market. Costs depend on equipment efficiency ratings (SEER2, HSPF2, AFUE), system size (measured in BTUs or tons), ductwork modifications, and any indoor-air-quality add-ons such as humidifiers or high-MERV filtration. We provide written, line-item estimates up front so you can see exactly where your dollars go, and we never start work until you’re comfortable with the scope and price.
How long will the replacement take, and will I be without heating or cooling?
A straight “change-out”—swapping old equipment for new of the same type—usually takes 1 full workday. If new duct runs, line-set rerouting, or electrical service upgrades are needed, plan on 2–3 days. We schedule replacements to minimize downtime: the old system remains operational until we’re ready to set the new one, and temporary electric heaters or portable A/C can be supplied if extreme weather hits. Our technicians protect floors with drop cloths, wear booties, and do a full cleanup before leaving so you’re never left with a mess.
Are there rebates, tax credits, or financing options available for HVAC replacements in Oneida?
Yes. Through 2032, the federal Energy Efficient Home Improvement Tax Credit (Section 25C) offers up to $2,000 back on qualifying heat pumps and $600 on high-efficiency furnaces or central A/C. National Grid’s Upstate NY program provides $75–$450 per furnace or A/C and up to $1,250 for cold-climate heat pumps. NYSERDA’s Clean Heat incentives can add several thousand dollars for air-source or ground-source heat pumps. We handle the paperwork and apply rebates as instant discounts whenever possible. For the remaining balance, we offer 0 % APR financing for 18 months or low-payment plans up to 10 years through our lending partners.
How do you determine the right size and type of system for my home?
We perform a Manual J load calculation, which factors in square footage, insulation levels, window U-values, air-sealing, and Oneida’s design temperatures (92 °F cooling, ‑1 °F heating). Oversizing causes short cycling and high humidity; undersizing leads to discomfort and higher energy use. Once the load is known, we review fuel costs (natural gas vs. propane vs. electric), your comfort preferences, and any allergy or humidity concerns to recommend the best-fit technology—high-efficiency gas furnace, dual-fuel system, or cold-climate heat pump. You receive at least three options, each with projected operating costs so you can make an informed choice.
What kind of maintenance does a new HVAC system need, and what warranty coverage do you provide?
Today’s high-efficiency equipment still needs semi-annual tune-ups to stay in warranty and operate at peak performance. Our Comfort Club includes two visits per year: one before the cooling season, one before heating, plus priority service and 10 % off repairs. Most manufacturers give a 10-year parts warranty when the unit is registered within 60 days; we register it for you. We add a one-year labor warranty, with optional extensions up to 12 years. Routine filter changes every 1–3 months, keeping outdoor coils clear of debris, and ensuring condensate drains remain open will help your system deliver reliable comfort for its full lifespan.