Emergency Repair
Emergency Repair | Air Conditioning | Heating and Air Conditioning | Ooltewah
When sticky summer nights in Ooltewah turn stifling or a sudden system failure threatens your family’s comfort, HEP’s emergency repair team is just a call away. Our certified technicians arrive fast—fully equipped to diagnose and fix any make or model—so you can get back to cool, breathable relief without the long wait. From refrigerant leaks and frozen coils to blown fuses, we tackle the toughest challenges with transparent pricing and a satisfaction guarantee.
We know peace of mind matters as much as performance, which is why every repair includes a full safety inspection and clear, jargon-free explanations. Trust HEP to restore your air conditioning quickly, cleanly, and courteously, 24/7, so your home feels like home again—no matter how high the mercury climbs.
FAQs
What situations are considered an air-conditioning emergency in Ooltewah?
Any issue that leaves your home without cooling during extreme heat, threatens damage to the system, or poses a safety risk is treated as an emergency. Examples include complete system failure, compressor or fan motor that will not start, refrigerant leaks, electrical burning smells, water leaks that could damage ceilings or walls, and AC units that repeatedly trip the breaker. If you are unsure, call us and we will help you decide whether immediate service is required.
Are your emergency HVAC technicians really available 24/7, including nights, weekends, and holidays?
Yes. We maintain an on-call team of certified HVAC technicians who live and work in the Ooltewah area. Our dispatch center answers the phone around the clock, every day of the year—including Thanksgiving, Christmas, and holiday weekends—so you are never left waiting for the next business day when your comfort or safety is at risk.
How fast can you arrive at my home in Ooltewah for an AC emergency?
Our goal is to have a technician at your door within two hours of your call, often sooner for addresses inside Ooltewah’s city limits. Because we stage fully stocked service vans throughout Hamilton County, most customers see arrival times of 60–90 minutes. During severe weather or exceptionally busy periods, we keep you updated with real-time ETA text alerts so you know exactly when to expect us.
What brands and types of air-conditioning systems can you repair?
Our technicians are factory-trained to service all major residential and light-commercial HVAC brands, including Trane, Carrier, Lennox, Rheem, Goodman, York, Bryant, and Daikin. We repair central split systems, heat pumps, ductless mini-splits, packaged rooftop units, and even older R-22 systems. Each service truck carries OEM and high-quality universal parts so most emergencies are resolved in a single visit.
Will I receive an upfront estimate before the emergency repair starts?
Absolutely. After diagnosing the problem, the technician explains the findings in plain language and provides a written, itemized quote covering parts, labor, and any after-hours fees. You approve the price before any work begins, so there are no surprises on your final invoice. If multiple repair options exist, we outline the pros, cons, and warranty coverage for each so you can choose what best fits your budget.
What steps can I take to prevent future AC emergencies?
Regular preventive maintenance is the best defense. We recommend a professional tune-up twice a year—once in spring for cooling and once in fall for heating. During these visits we clean coils, tighten electrical connections, test refrigerant levels, and inspect safety controls. Homeowners can help by changing air filters every 30–60 days, keeping outdoor condenser coils clear of debris, and scheduling minor repairs promptly instead of waiting for a breakdown. Enrolling in our Ooltewah Comfort Club maintenance plan also gives you priority emergency service and discounts on repairs.