Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Ooltewah
When Ooltewah’s sticky summers or brisk mountain-edge winters push your aging system past its limit, HEP’s certified technicians are ready with fast, precise HVAC unit replacement solutions. We combine decades of local know-how with rigorous factory training, ensuring your new equipment is perfectly sized, expertly installed, and tuned for Tennessee’s unique climate. From the first load calculation to hauling away the old unit, our pros handle every detail while respecting your schedule, budget, and home.
Customers choose HEP because we pair transparent, upfront pricing with top-tier brands and a workmanship guarantee you can feel long after the install truck pulls away. Financing options, energy-efficiency rebates, and 24/7 emergency support mean you never have to compromise on comfort. Discover why homeowners across Ooltewah trust HEP for a stress-free HVAC unit replacement that delivers lower utility bills, quieter performance, and year-round peace of mind.
FAQs
How do I know it’s time to replace my HVAC unit in Ooltewah?
Most Ooltewah homeowners start thinking about replacement when their system is 12–15 years old, but age alone isn’t the only indicator. You should also look for frequent breakdowns, rising electric bills despite the same usage, inconsistent temperatures between rooms, excessive humidity in summer, odd noises or odors, and the use of outdated R-22 refrigerant. A certified technician can run an honest cost-of-ownership comparison—if repairs will exceed 30–40 % of the price of a new system, replacement is usually the smarter long-term choice.
What does a new HVAC system typically cost in the Ooltewah area, and what affects the price?
On average, a complete heating and air conditioning replacement in Ooltewah runs between $6,000 and $12,000 before rebates or tax credits. Costs vary because of: • System size (tonnage) determined by a Manual J load calculation • Efficiency rating (SEER2, HSPF2, AFUE) • Brand and tier (basic, mid-range, premium) • Whether ductwork needs repair or replacement • Indoor air-quality add-ons such as UV lights, media filters, or dehumidifiers • Electrical or gas line upgrades and local permit fees. Our estimators provide firm, itemized quotes so you can see exactly where every dollar goes.
How long will the replacement take, and what is the process with your certified technicians?
Most standard change-outs take one full workday (8–10 hours). Larger homes, zoning systems, or major duct renovations can extend the project to two days. Here’s the typical sequence: 1. Pre-installation home survey and load calculation. 2. Delivery of equipment, protective floor coverings, and safe power shut-off. 3. Removal and eco-friendly disposal of the old furnace, air handler, or condenser. 4. Setting and leveling the new outdoor unit, replacing line sets if needed, and installing a code-approved pad. 5. Installing the new indoor coil or furnace, reconnecting electrical, gas, and condensate lines. 6. Pulling a deep vacuum, charging with factory-specified refrigerant, and performing full start-up diagnostics. 7. Post-install walkthrough, thermostat tutorial, and cleanup. We finish by registering your equipment warranty and emailing all documentation.
Are mechanical permits required in Ooltewah or Hamilton County, and do you handle them?
Yes. Hamilton County requires a mechanical permit and, in most cases, an inspection for any HVAC equipment replacement involving new gas, refrigerant, or electrical connections. Our office pulls the permit in your name, schedules the inspection, and meets the inspector on-site. This protects you from code-violation fines, ensures the system is safe, and preserves manufacturer warranties that can be voided if a job is un-permitted.
What energy-efficiency incentives or tax credits can I get for a new HVAC system?
Qualifying high-efficiency heat pumps and air conditioners may earn: • Federal Energy-Efficient Home Improvement (25C) tax credit—30 % of total installed cost up to $2,000. • TVA EnergyRight and EPB rebates (amounts vary, often $150–$400) for meeting specific SEER2/HSPF2 ratings. • Potential local utility demand-response incentives for Wi-Fi thermostat installation. Our team identifies eligible equipment, completes rebate paperwork, and provides the IRS form so you can claim credits on your tax return.
Do you offer financing and warranties on new HVAC units?
Absolutely. We partner with multiple lenders to give Ooltewah homeowners options like 0 % APR for 12–18 months, low-interest plans up to 120 months, and no-credit-check rent-to-own programs. Standard manufacturer warranties cover parts for 10 years when registered; we include a one-year labor warranty at no extra cost and offer extended labor coverage up to 12 years. Annual maintenance through our Comfort Club keeps all warranties in force and helps your new system reach its full life expectancy.