Upfront Pricing
Upfront Pricing | HVAC Unit Replacement | Heating and Air Conditioning | Ooltewah
When your comfort is on the line, HEP makes it simple: clear communication, expert craftsmanship, and upfront pricing that never leaves you guessing. Our local technicians arrive in Ooltewah ready to diagnose your system and walk you through every option, from energy-saving upgrades to complete HVAC unit replacement. You’ll get a firm, written quote before any work begins, so the only surprise you’ll feel is how smoothly the entire process runs.
We back every install with industry-leading warranties and a 100% satisfaction guarantee, because we believe peace of mind should come standard with a new system. From the first phone call to the final inspection, count on HEP to restore your home’s perfect climate—and keep those utility bills in check—for seasons to come.
FAQs
What does “up-front pricing” mean for my HVAC replacement?
Up-front pricing means you will know the exact cost of the new equipment, materials, labor, permits, and any optional accessories before any work begins. We perform an in-home evaluation, prepare a written proposal, and review every line item with you. The price you sign off on is the price you will pay—no hidden fees, overtime charges, or surprise add-ons after the installation is underway.
How can I tell if my current HVAC unit should be replaced instead of repaired?
In Ooltewah’s hot summers and cool winters, a failing system quickly shows itself. We generally recommend replacement when: (1) the unit is 10–15 years old, (2) repair costs exceed 30–40 % of the price of a new high-efficiency system, (3) your energy bills have risen steadily despite regular maintenance, (4) you experience uneven temperatures or excessive noise, and (5) the system still uses R-22 refrigerant, which is no longer manufactured. During our visit we’ll perform a full diagnostic and provide a side-by-side cost comparison so you can make an informed decision.
What brands and efficiency levels do you install in the Ooltewah area?
We are factory-authorized dealers for Trane, Carrier, and Ruud, but we service and replace all major brands. Our design consultant will size the system using Manual J load calculations, then present options ranging from 14.3 SEER2/7.5 HSPF2 (minimum code) up to 20 SEER2 variable-speed heat pumps or 98 % AFUE gas furnaces. All equipment meets or exceeds Tennessee’s 2023 efficiency requirements and is backed by a 10-year parts warranty and our own 2-year labor warranty.
How long will the replacement take, and will I be without heating or cooling?
Most straight AC or heat-pump change-outs take one full day. If we are adding new ductwork, zoning, or an attic platform, plan on two days. Power, water, and refrigerant lines are connected on day one so you typically have heating or cooling the same night. We bring temporary heaters or portable AC units if weather conditions are extreme and additional work is required overnight.
Are there rebates, tax credits, or financing options available?
Yes. Qualifying high-efficiency units can earn up to a $2,000 federal tax credit under the Inflation Reduction Act. EPB and TVA currently offer $200-$400 energy-right rebates for heat pumps installed to their specifications, and manufacturers run seasonal promotions worth up to $600. We also partner with Synchrony and Wells Fargo for 0 % APR plans up to 18 months or low-interest terms up to 120 months, subject to credit approval.
Do I need permits or inspections in Ooltewah, and do you handle them?
Hamilton County requires an HVAC mechanical permit for all unit replacements that involve electrical or refrigerant work. An inspector will visit after installation to verify code compliance. We pull the required permit, schedule the inspection, and provide you with the final approval paperwork for your records—no extra effort needed on your part.