- HEP Heat and Air
- Indoor Air

Indoor Air
Indoor Air | Duct Cleaning | Heating and Air Conditioning | Palmer
Breathe easier in your Palmer home by letting HEP’s Indoor Air Heating & Air Conditioning team sweep away years of hidden dust, pollen, and pet dander. Our seasoned technicians use high-powered vacuums and advanced sanitizing agents to clear every register and trunk line, boosting HVAC efficiency while protecting your family from irritants that can trigger allergies and asthma.
From the moment we pull into your driveway, we treat your space with care—laying protective coverings, photographing before-and-after results, and leaving your ducts spotless and your indoor air noticeably fresher. Schedule your duct cleaning today and discover why neighbors across the Mat-Su Valley trust HEP for comfort that feels as clean as it is warm or cool.
FAQs
Why is regular duct cleaning important for homes in Palmer?
Palmer’s long heating season means your furnace or heat pump circulates air for eight to nine months each year. During that time, dust from nearby agricultural fields, wood-burning residue, pet dander, and winter construction debris collect inside the ductwork. Those contaminants are recirculated every time the blower turns on, aggravating allergies and forcing the equipment to work harder. A professional cleaning removes the buildup, helping your system deliver cleaner air and operate at its rated efficiency.
How often should I schedule duct cleaning for my Palmer-area home?
Most households benefit from a full duct cleaning every three to five years, but local conditions can shorten that interval. If you heat with a wood or pellet stove, keep indoor pets, have recently remodeled, or if anyone in the home has asthma or severe allergies, we recommend service every two to three years. New homeowners should also consider a one-time cleaning to remove construction dust or unknown debris left by previous occupants.
What are common signs that my air ducts need professional cleaning?
• Visible dust puffs coming from supply registers when the system starts. • Musty or smoky odors that persist after changing the furnace filter. • Excessive dust accumulation on furniture only days after cleaning. • Uneven airflow or rooms that feel stuffy even with the fan running. • Increased allergy or respiratory symptoms among family members. Any one of these indicators suggests that debris, mold, or animal dander may be lodged in the duct runs and should be inspected by a certified technician.
Will duct cleaning help lower my energy bills?
Yes. When ducts are coated with dust and lint, airflow is restricted and the blower motor must run longer to reach the thermostat set point. The U.S. Department of Energy estimates that clean, properly maintained ducts can improve HVAC efficiency by up to 20 %. In Palmer’s cold climate, where heating can account for over half of your annual utility costs, that efficiency gain can translate into noticeable savings throughout the winter.
Is the duct-cleaning process safe for my family and my HVAC equipment?
We use negative-pressure vacuum systems equipped with HEPA filtration to capture particles down to 0.3 microns, preventing contaminants from entering your living space. Soft-bristle agitation tools dislodge debris without scraping or puncturing metal, flex, or fiberglass ducts. All sanitizing agents are EPA-approved and leave no lingering chemical odor. Our certified technicians also seal access panels with code-approved gaskets, ensuring your equipment warranty remains intact.
How long does a typical duct-cleaning appointment take and what should I expect?
A standard single-family home in Palmer (approximately 2,000–2,500 sq ft) takes 2–4 hours to complete. Technicians will: 1. Inspect the system and protect flooring with drop cloths. 2. Cut temporary access ports and connect an industrial vacuum. 3. Brush and air-wash each supply and return run from register to trunk line. 4. Clean the furnace blower, evaporator coil cabinet, and plenum. 5. Reseal access points, reinstall registers, and perform a final airflow test. Throughout the visit you can stay in your home, though we recommend keeping pets in a separate room until the process is finished.