- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Air Conditioning | Heating and Air Conditioning | Pelham
When the Alabama heat hits Pelham, residents count on HEP’s certified technicians to keep homes cool and comfortable. Backed by rigorous training and years of field experience, our team specializes in precise diagnostics, energy-efficient upgrades, and fast turnarounds—so you feel relief the moment we arrive. From smart-thermostat installations to full-system replacements, every job is completed with transparent pricing and a satisfaction guarantee.
Whether your unit is blowing warm air at noon or refusing to start on a muggy midnight, one call brings prompt 24/7 service and courteous professionals who treat your home like their own. HEP’s commitment to honest advice and meticulous workmanship has made us Pelham’s first choice for air conditioning care that lasts long after the service van pulls away.
FAQs
How often should I have my air conditioner serviced in Pelham’s climate?
Because Pelham experiences long, humid summers, we recommend professional maintenance twice a year—once in early spring and again in early fall. Semi-annual tune-ups allow our certified technicians to clean coils, check refrigerant levels, calibrate thermostats, and spot worn parts before peak cooling season, keeping your system efficient and your warranty intact.
What are the signs my AC system needs professional repair?
Common red flags include weak airflow, warm air from the vents, short cycling, rising energy bills, water leaks around the air handler, and unusual noises such as grinding or hissing. If you notice any of these issues, shut off the unit and call our Pelham team. Prompt service prevents small problems—like a loose belt or low refrigerant—from turning into compressor failure.
Do your certified technicians work on all AC brands and models?
Yes. Our NATE- and EPA-certified technicians are factory-trained to diagnose, repair, and install central air, ductless mini-splits, heat pumps, and packaged units from every major manufacturer. We stock a wide range of OEM and high-quality aftermarket parts on our service trucks, so most repairs can be completed in a single visit.
How can I lower my cooling bills during Pelham’s hot summers?
In addition to routine maintenance, we suggest installing a programmable or smart thermostat, replacing clogged air filters monthly, sealing duct leaks, and upgrading to a high-SEER system if your unit is over 12 years old. Simple steps like closing blinds on sunny sides of the house and using ceiling fans can also reduce AC runtime by up to 10%.
What indoor air quality solutions can you integrate with my AC system?
We offer whole-home dehumidifiers, high-MERV media filters, UV germicidal lights, and electronic air cleaners that tie directly into your existing ductwork. These add-ons remove pollen, pet dander, and airborne pathogens while controlling humidity—a key benefit in Pelham’s muggy environment—without reducing airflow or stressing your AC.
Are there rebates or financing options available for a new high-efficiency air conditioner in Pelham?
Absolutely. Many ENERGY STAR® qualified systems are eligible for manufacturer rebates, local utility incentives, and federal tax credits. Our office tracks current programs and will handle the paperwork for you. We also provide flexible financing with approved credit, allowing you to spread the cost of a new system over 6–60 months while you enjoy lower energy bills right away.