Certified Technicians
Certified Technicians | Heating and Air Conditioning | Pelham
When Pelham homeowners need reliable comfort, they turn to HEP's certified technicians for heating and air conditioning solutions that work the first time. Our team arrives promptly, listens to your concerns, and applies years of hands-on expertise to diagnose and fix issues quickly—whether it’s a stubborn furnace, an AC on the fritz, or a complete system overhaul. Because we’re local, we know Pelham’s weather swings inside-out and tune each system for maximum efficiency in every season.
From meticulous installations to 24/7 emergency repairs, you’ll experience transparent pricing, clear communication, and the peace of mind that comes with industry-leading warranties. We treat your home with the respect it deserves, leaving every workspace cleaner than we found it and testing thoroughly before we leave. Discover why your neighbors already trust HEP to keep their indoor climate perfect—schedule service today and feel the difference that certified craftsmanship delivers.
FAQs
What HVAC services do your certified technicians offer in Pelham?
Our Pelham-based, NATE-certified technicians handle the full spectrum of heating and air-conditioning needs—including system diagnostics, repair, replacement, new installations, seasonal tune-ups, ductwork design, smart-thermostat integration, and indoor air-quality improvements. Whether you have a gas furnace, heat pump, or high-efficiency air conditioner, we have the expertise and specialized tools to service it quickly and correctly.
Are your technicians licensed and insured in Alabama?
Yes. Every technician who enters your home carries an Alabama HVAC Contractor’s License, is EPA-certified to handle refrigerants safely, and is covered by full liability and workers’-compensation insurance. We also perform background checks and ongoing training to keep skills current with state codes and manufacturer requirements.
How fast can you respond to an emergency heating or AC breakdown in Pelham?
Because our dispatch center is located right here in Shelby County, we can reach most Pelham addresses within 2 hours for emergency calls—24 hours a day, 7 days a week. Our service vans are stocked with common replacement parts so that many repairs are completed on the first visit, minimizing discomfort and downtime.
Do you offer preventive maintenance plans for Pelham residents?
Absolutely. Our Comfort Club plan includes two precision tune-ups per year (one heating, one cooling), priority scheduling, a 15% discount on repairs, no after-hours fees, and documented service records that help keep manufacturer warranties valid. Regular maintenance reduces energy costs by up to 20% and can extend equipment life by several years.
Can you help improve indoor air quality in my Pelham home?
Yes. We offer whole-house air-quality solutions such as high-MERV media filters, HEPA bypass filtration, UV-C germicidal lights, ventilating dehumidifiers, and electronic air cleaners. After a free in-home assessment, our technicians will recommend a customized strategy to reduce pollen, pet dander, mold spores, excess humidity, and household odors.
What brands of heating and cooling equipment do you service or install?
Our team is factory-trained on major brands including Trane, Carrier, Lennox, Rheem, Goodman, York, and Daikin, but we can diagnose and repair virtually any make or model. For new installations we are an authorized Trane Comfort Specialist, allowing us to offer extended warranties and attractive financing options through Wells Fargo Home Projects.