Factory-trained Technicians

HEP Heat and AirFactory-trained Technicians

Factory-trained Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Petros

When the summer sun bakes Petros or a surprise frost rolls off the Cumberland Plateau, you want an HVAC system that answers instantly. HEP’s factory-trained technicians specialize in HVAC unit replacement, arriving with the tools, training, and brand-agnostic know-how to match your home with a perfectly sized, energy-smart system. From the first load calculation to the final thermostat calibration, we handle every detail while respecting your schedule—and your floors.

A new unit isn’t just quieter airflow; it’s lower utility bills, stronger indoor air quality, and the peace of mind that comes from a 100-percent satisfaction guarantee backed by local neighbors you can actually call by name. Whether your old heat pump just sputtered its last breath or you’re proactively upgrading before the next season hits, HEP makes the whole process clear, affordable, and—dare we say—comfortable.

FAQs

How do I know when it’s time to replace my HVAC unit in Petros rather than repair it?

Our factory-trained technicians will inspect your current system and look for signs such as frequent breakdowns, rising energy bills, uneven temperatures, and equipment that is 10–15 years old. If repair costs exceed about 30–40 % of the price of a new high-efficiency unit, we generally recommend replacement to save you money long-term.

What brands and types of HVAC systems do you install?

Because our technicians are factory trained, we are certified by the leading manufacturers—including Trane, Rheem, Carrier, Lennox, and Daikin. We install central air conditioners, heat pumps, gas furnaces, dual-fuel hybrid systems, and ductless mini-splits, ensuring you get a solution that matches your home’s size, layout, and budget.

How long does a typical HVAC replacement take?

Most residential replacements in Petros are completed in one day. We arrive with all tools and factory-authorized parts, remove the old equipment, set the new unit, connect electrical and refrigerant lines, pressure-test and evacuate the system, and perform a full startup calibration. Larger homes or special duct upgrades can extend the job to two days.

Will a new HVAC system really save me money on energy bills?

Yes. Modern units carry SEER2 and AFUE ratings that are 20–50 % more efficient than systems installed just a decade ago. Our team performs a Manual J load calculation to right-size your new equipment, preventing short-cycling and wasted energy. Most homeowners in Petros see utility savings of $250–$600 per year, which helps the system pay for itself over its lifespan.

What warranties and maintenance plans come with a replacement?

Every new system includes a 10-year manufacturer parts warranty and a one-year labor warranty when installed by our factory-trained crew. We also offer an optional Comfort Shield Maintenance Plan that provides two precision tune-ups per year, priority scheduling, and 15 % off future repairs—protecting your investment and keeping the warranty valid.

Do you offer financing or rebates for HVAC replacements in Petros?

Absolutely. We partner with local utilities and federal ENERGY STAR programs to secure rebates of up to $1,200 on qualifying high-efficiency systems. In addition, we have zero-down, low-interest financing options with terms up to 72 months, so you can enjoy improved comfort immediately without straining your budget.

HEP Heat and Air
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(423) 228-7742