Same-day Service
Same-day Service | Heating and Air Conditioning | Petros
When your comfort can’t wait, HEP’s same-day service in Petros is ready to tackle every aspect of heating and air conditioning with speed and precision. Our certified technicians arrive in fully stocked vehicles—often within hours of your call—so most repairs, tune-ups, or replacements are completed on the spot. From restoring a sputtering furnace on a frosty morning to reviving an overworked AC on a muggy afternoon, we bring the right tools, parts, and expertise to keep your home’s temperature exactly where you want it.
What sets us apart is our local commitment. We live and work in the same communities we serve, which means we treat every job like it’s happening in our own homes. Clear, upfront pricing, respectful communication, and a workmanship guarantee come standard. With HEP, “same-day” isn’t a marketing phrase—it’s a promise that your heating and air conditioning worries will be handled today, so you can relax tonight.
FAQs
What does “same-day service” mean and how quickly can you arrive in Petros?
Same-day service means that if you call before our daily cut-off time of 3:00 p.m., we guarantee a licensed technician will be at your Petros address before the end of the business day—usually within 2–4 hours of your call. Evening and weekend requests are still handled the same day when possible, or first thing the next morning if parts suppliers are closed.
Which heating and air-conditioning problems can you usually fix on the same day?
Most no-heat, no-cool, short-cycling, thermostat, ignition, and airflow issues are solved in one visit. We stock our trucks with the most common replacement parts—capacitors, contactors, igniters, flame sensors, blower motors, universal thermostats, and refrigerant—so 85 % of repairs in Petros are completed immediately. Extensive compressor failures, specialty control boards, or custom-order heat exchanger parts may require a follow-up visit, but we will always give you a clear timeline before we leave.
Do you service all brands and models of HVAC equipment?
Yes. Our EPA-certified technicians are factory-trained on leading brands such as Trane, Carrier, Lennox, Rheem, Goodman, York, Bryant, and Mitsubishi, as well as less common or discontinued units. We carry universal parts that fit most systems and have direct accounts with regional distributors for brand-specific components, so your warranty remains intact.
What will a same-day repair cost and is there an emergency fee?
We charge a flat diagnostic fee that is waived if you authorize the repair. After diagnosis, you receive a written quote that includes labor, parts, and sales tax—no hidden add-ons. Same-day service in Petros has no extra “emergency” surcharge during our normal 7 a.m.–7 p.m. service window. After-hours requests incur a modest after-hours fee, which we disclose upfront on the phone.
How do I book a same-day appointment, and what if all time slots are taken?
Call our dedicated Petros hotline or use the “Schedule Now” form on this page. Both methods connect to our live dispatch system where you’ll see real-time availability. If every slot is filled, we place you on a priority waitlist and text you as soon as a technician is en route—cancellations occur daily, so most wait-listed customers are still seen the same day.
What can I do to prepare my home before the technician arrives?
1) Clear a 3-foot path to your indoor furnace or air handler and make sure pets are secured. 2) Locate your electrical breaker panel and gas shut-off in case power or fuel needs to be isolated. 3) Replace excessively clogged filters if you have spares, as this can speed up diagnostics. 4) Note any error codes or unusual noises so you can describe them accurately. These steps help us complete repairs faster and keep same-day service truly same-day.