Rapid-response Heat Repair
Rapid-response Heat Repair | Heat Repair | Heating and Air Conditioning | Philadelphia
When the temperature drops in Philadelphia, HEP is ready to roll. Our veteran technicians arrive fast—often within the hour—to diagnose sputtering furnaces, silent boilers, or any other mid-winter malfunction. We stock our vans with factory-authorized parts for most brands, so your comfort is restored in a single visit and you can get back to enjoying a warm, worry-free home.
From transparent, upfront pricing to 24/7 live dispatchers, every detail of our service is built around true rapid response. Homeowners trust us because we treat each call as an emergency, safeguarding your family against frozen pipes and sleepless, shivering nights. When you need reliable, same-day heat repair in Philadelphia, HEP is just a phone call away—standing by to turn the heat back on and the stress off.
FAQs
How quickly can you respond to a no-heat emergency in Philadelphia?
Because we operate a dedicated rapid-response team within the city limits, our average arrival time is 90 minutes or less—often much quicker if you’re inside I-95 or along the Schuylkill corridor. Technicians are dispatched from multiple neighborhood hubs (Center City, Northeast, West Philly, South Philly, and the Main Line) to minimize travel time, even during rush hour or snow events.
What types of heating systems do you repair?
Our EPA- and NATE-certified technicians service virtually every residential and light-commercial heating system used in Philadelphia: gas, oil, and electric furnaces, boilers (steam or hydronic), heat pumps, ductless mini-splits, rooftop package units, and high-efficiency condensing units. We also work on smart thermostats, zone controls, and related air-handler components. If it heats your space, chances are we can fix it on the first visit.
Do you really provide 24/7 emergency heat repair?
Yes. Our dispatcher answers the phone 24 hours a day, 365 days a year—including Thanksgiving, Christmas, and during winter storms. A technician is always on call, stocked with common parts, and empowered to authorize after-hours repairs without delay. There are no extra charges for night, weekend, or holiday service calls within Philadelphia County.
What should I do before your technician arrives?
1) Make sure the thermostat is set to “Heat” and the batteries (if applicable) are fresh. 2) Check that circuit breakers and furnace switches are in the ON position. 3) Clear a path to the furnace/boiler and any exterior vents so our tech can work safely. 4) If you smell gas, leave the building immediately and call 911 before you call us. Performing these quick checks can sometimes restore heat or shorten the diagnostic process.
How much does a typical heat repair cost?
We use flat-rate, upfront pricing, so you know the exact total before work begins. Diagnostics are $89 and waived with any repair. Most common fixes—igniter replacement, flame sensor cleaning, thermostat swap—range from $165 to $350. Major component repairs such as blower motors or control boards generally fall between $450 and $850. We’ll explain all options, including whether replacement is more economical, and we accept credit cards, financing, and PECO rebate paperwork on the spot.
Is your repair work backed by a warranty?
Absolutely. All parts carry the manufacturer’s warranty (typically one to five years), and we add a 12-month labor guarantee at no extra charge. If the same component fails within a year, we’ll return and fix it free of labor charges. Optional extended protection plans are available, and customers who enroll in our annual Comfort Club receive two seasonal tune-ups, priority dispatch, and a 15% discount on any future repairs.