- HEP Heat and Air
- Igniter Replacements

Igniter Replacements
Igniter Replacements | Heat Repair | Heating and Air Conditioning | Pigeon Forge
When the crisp mountain air of Pigeon Forge turns downright chilly, you need a team that can spark your furnace back to life in a flash. HEP’s certified technicians specialize in igniter replacements that restore reliable heat without guesswork or delay. We arrive with fully stocked vans, diagnose the issue on the spot, and swap out worn or cracked igniters with factory-approved parts—often in a single visit—so your family can get back to toasty comfort and peace of mind.
Homeowners across Sevier County trust us because we marry small-town courtesy with industry-leading expertise. From transparent pricing to 24/7 emergency heat repair, every step is designed around your convenience. Call HEP today, and feel the difference that attentive service and precision craftsmanship make when the temperature drops.
FAQs
What does an igniter do in my furnace or heat pump, and why is it important?
The igniter is the component that starts the heating cycle by lighting the fuel (natural gas, propane, or oil) or triggering the heat pump’s auxiliary heat strip. Without a properly functioning igniter, the burner will not light and your system will blow cold air or shut down entirely. A reliable igniter ensures consistent, efficient heat, prevents excess fuel from building up in the combustion chamber, and protects the rest of the system from unnecessary wear.
How can I tell if my furnace igniter is bad and needs replacement?
Common warning signs include: (1) the blower runs but no warm air comes out, (2) you hear repeated clicking without ignition, (3) the furnace cycles on and off rapidly, (4) the igniter shows visible cracks or a white, chalky coating, and (5) a diagnostic code or flashing light on newer furnaces indicates ignition failure. If you notice any of these symptoms, shut the unit off and call for service to avoid damaging other components.
How quickly can your technicians in Pigeon Forge replace a faulty igniter?
Because igniter failures can leave your home without heat, we offer same-day service throughout Pigeon Forge, Gatlinburg, and Sevierville. Most replacements take 45–90 minutes once we arrive, including safety checks and system testing. Our trucks are stocked with the most common hot-surface and spark igniters so we can complete the job on the first visit whenever possible.
What does igniter replacement typically cost, and will I receive an upfront quote?
In the Pigeon Forge area, igniter replacement usually ranges from $150 to $350, depending on the furnace model, igniter type, and any additional repairs required (such as cleaning a clogged flame sensor). Before any work begins, our technician will diagnose the problem, present a flat-rate price that covers parts, labor, and a one-year warranty, and get your approval. No hidden fees—what we quote is what you pay.
Do you carry igniters for all major furnace and HVAC brands?
Yes. We stock OEM and high-quality universal igniters for Trane, Carrier, Lennox, Rheem, Goodman, York, Bryant, American Standard, Amana, and more. If your system uses a less common igniter, we can usually source it same-day from our local supplier network in Sevier County, minimizing downtime. Every replacement part meets or exceeds manufacturer specifications and comes with a full warranty.
Why choose your local Pigeon Forge heating & air team for igniter replacement or heat repair?
As a locally owned business, we understand the unique climate demands of the Smoky Mountains. We provide 24/7 emergency service, transparent pricing, licensed and insured technicians, and a satisfaction guarantee on every repair. Our team emphasizes safety by performing a full combustion analysis and carbon-monoxide check after installing your new igniter, giving you peace of mind and reliable comfort all winter.