High-efficiency Units

HEP Heat and AirHigh-efficiency Units

High-efficiency Units | HVAC Unit Replacement | Heating and Air Conditioning | Pigeon Forge

Nestled in the heart of Pigeon Forge, HEP’s high-efficiency heating and air conditioning solutions are designed to keep your cabin, condo, or family home perfectly comfortable in every season. Our award-winning technicians specialize in precise load calculations, meticulous installations, and ENERGY STAR®-rated equipment that can slash utility bills while shrinking your carbon footprint. From whisper-quiet variable-speed blowers to smart, Wi-Fi–enabled thermostats, we pair cutting-edge technology with hometown service you can trust.

When your system is past its prime, count on HEP for a seamless HVAC unit replacement that’s tailored to the unique demands of East Tennessee’s climate. We haul away old equipment, optimize ductwork, and back every install with robust warranties and 24/7 emergency support—so you can focus on enjoying Dollywood days and Smoky Mountain nights in total comfort. Breathe easier, save more, and stay cozy year-round with the local team that does it all in one call.

FAQs

Why should I replace my current HVAC system with a high-efficiency unit in Pigeon Forge?

High-efficiency systems use advanced compressors, variable-speed blowers, and improved heat exchangers to deliver more heating or cooling while consuming less energy. In Pigeon Forge’s humid summers and cool winters, that can translate into up to 30–50 % lower utility bills, steadier indoor temperatures, and better humidity control. You also reduce your carbon footprint and may qualify for federal tax credits or local utility rebates.

What efficiency ratings should I look for when choosing a new unit?

For air conditioners and heat pumps, focus on the Seasonal Energy Efficiency Ratio (SEER) and SEER2. In Tennessee, anything 16 SEER/15.2 SEER2 or higher is considered high efficiency; many premium models reach 20–25 SEER. For furnaces, the Annual Fuel Utilization Efficiency (AFUE) should be at least 95 %. A dual-fuel heat pump/furnace combo can optimize performance across Pigeon Forge’s seasonal swings.

How much does a high-efficiency HVAC replacement cost in the Pigeon Forge area?

Prices vary with capacity, brand, and installation complexity. A typical 3-ton high-efficiency heat pump system runs $8,000–$12,000 installed, while a top-tier variable-speed unit can reach $14,000+. Gas furnaces range from $4,000–$6,500 installed for 95–98 AFUE models. However, energy savings of $500–$1,000 per year plus possible TVA or federal incentives can offset the upfront cost within 5–8 years.

How long does the replacement process take and will my home be without heating or cooling?

Most standard replacements are completed in 1 day, including removal of the old unit, new equipment installation, refrigerant charging, duct connections, and start-up testing. If ductwork modifications or electrical upgrades are needed, expect 2–3 days. Your system will be offline only during work hours, and our technicians ensure you have temporary heating or cooling solutions if extreme weather is forecast.

Are there rebates or tax incentives available in Sevier County for high-efficiency HVAC units?

Yes. The federal Energy Efficient Home Improvement Credit (25C) offers up to $2,000 for qualifying heat pumps and $600 for high-efficiency furnaces or AC units. TVA’s EnergyRight program often provides $150–$250 per system in bill credits, and Sevier County Electric System periodically adds rebates for 16 SEER2+ equipment. We handle all paperwork and provide the necessary AHRI certificates to maximize your savings.

What maintenance is required after installing a high-efficiency system?

High-efficiency equipment relies on precise airflow and refrigerant levels. Schedule professional maintenance twice a year—once in spring for cooling, once in fall for heating. This includes cleaning coils, checking refrigerant charge, calibrating thermostats, inspecting electrical components, and replacing filters. A maintenance plan typically costs $150–$250 annually but protects your warranty, maintains peak efficiency, and catches issues before they lead to expensive repairs.

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