- HEP Heat and Air
- Whole-house System

Whole-house System
Whole-house System | Dehumidifier Installation | Heating and Air Conditioning | Pikeville
When summer humidity settles over Pikeville like a wet blanket, HEP’s whole-house heating and air experts step in with precision-engineered comfort solutions. Our certified technicians seamlessly integrate a high-capacity dehumidifier into your existing HVAC equipment, quietly drawing excess moisture from every corner of your home while your system heats or cools. The result? Balanced indoor air that feels fresher, discourages mold growth, and lets your air conditioner run more efficiently—often lowering utility bills in the process.
From the first consultation to the final test cycle, we handle every detail of your dehumidifier installation with the hometown care Pikeville families have trusted for decades. We calibrate humidity levels, fine-tune airflow, and show you how simple it is to monitor your new setup, leaving you with a healthier, more comfortable living space season after season. Ready to breathe easier? Give HEP a call and reclaim control of your indoor climate today.
FAQs
Why do homes in Pikeville need a whole-house dehumidifier with their heating and air-conditioning system?
Pikeville’s Appalachian climate brings hot, muggy summers, frequent rain showers, and long shoulder seasons when indoor humidity can top 60 %. High moisture makes your air feel warmer in summer, clammy in winter, and can promote mold growth, wood rot, and dust-mite activity all year. A whole-house dehumidifier tied into your HVAC ductwork automatically keeps relative humidity in the recommended 40–50 % range, improving comfort, protecting your home’s structure and furnishings, and helping your heating and cooling equipment run more efficiently.
How does a whole-house dehumidifier integrate with my existing HVAC equipment?
During installation we tap the dehumidifier into the return or supply plenum of your forced-air system, allowing it to pull humid air from every room and send the dried air back through the ducts. An independent control board lets the unit operate whether or not the furnace or air conditioner is running, and a dedicated condensate drain line removes the extracted water. The dehumidifier’s onboard humidistat is usually wired to your main thermostat so you can set one target humidity level for the entire house.
What is involved in the installation process and how long does it take?
Most projects take one day. Our NATE-certified technicians will: 1) perform a load calculation to size the dehumidifier properly for your square footage, 2) place the unit in the basement, crawl space, or mechanical room, 3) cut and seal sheet-metal transitions into your existing ductwork, 4) add a dedicated 120 V or 240 V power supply if needed, 5) route a PVC drain to a floor drain or condensate pump, and 6) calibrate the humidistat and test airflow. We pull the required Pikeville/Johnson County permits and leave your space as clean as we found it.
Will adding a dehumidifier increase or decrease my energy bills?
Most homeowners see a net reduction. By wringing excess moisture from the air, the dehumidifier allows you to raise the summer thermostat setting 2–3 °F while feeling just as cool, cutting air-conditioning run time by up to 15 %. In winter, drier air lets furnaces heat more effectively, preventing the over-cool sensation that makes you bump the thermostat higher. The dehumidifier itself uses modest power—about the same as a window A/C—but because it lets the main HVAC equipment cycle less often, the overall utility cost usually drops.
What kind of maintenance does the system require after installation?
Very little. Replace or rinse the dehumidifier’s MERV filter every 6–12 months, vacuum the cabinet exterior, and make sure the condensate drain remains clear. During your annual HVAC tune-up our technicians will verify refrigerant charge, clean the internal coil, confirm duct static pressure, and recalibrate the humidistat. Routine care takes under 15 minutes and helps the unit last 12–15 years.
Are there rebates, warranties, or financing options available for Pikeville homeowners?
Yes. Many ENERGY STAR-rated whole-house dehumidifiers qualify for Kentucky’s residential energy-efficiency rebate and for select utility incentives from Kentucky Power. Manufacturers typically provide a 5-year parts warranty, and we add a 1-year labor warranty on top. Zero-interest financing for 6–18 months is available with approved credit, and longer-term low-APR plans can be bundled with a new furnace or air-conditioning system if you’re upgrading everything at once.