Fully Stocked Trucks
Fully Stocked Trucks | Heat Repair | Heating and Air Conditioning | Pikeville
When Pikeville temperatures drop and your home refuses to warm up, HEP’s bright yellow trucks roll out already packed with the exact parts and tools your system might need. Our certified technicians arrive fast, diagnose on the spot, and complete most jobs in a single visit—saving you the hassle of multiple appointments. From aging furnaces to modern heat pumps, we tackle every brand and model with precision heat repair that restores comfort before the chill can settle in.
Day or night, you can count on transparent pricing, courteous service, and the peace of mind that comes with our 100% satisfaction guarantee. Because our vehicles function as mobile warehouses, delays are rare and excuses are nonexistent; we simply get the job done. For dependable, hometown care that keeps Pikeville cozy all year long, trust the pros at HEP Heating & Air Conditioning.
FAQs
What does it mean that your service trucks are “fully stocked,” and how does that benefit heat repair customers in Pikeville?
Each truck carries a complete inventory of the most common furnace, boiler, and heat-pump parts—ignitors, blower motors, control boards, capacitors, belts, filters, and specialty tools—plus diagnostic equipment. Because our technicians arrive with the parts already on hand, most repairs can be finished in a single visit, saving you time, eliminating return-trip charges, and getting your home warm again faster during Pikeville’s cold snaps.
How fast can you get to my home if my heating system stops working?
We offer 24/7 emergency dispatch throughout Pikeville and surrounding communities. Daytime calls are typically answered the same day, often within 2–4 hours. After-hours or weekend emergencies are triaged immediately, with an on-call technician aiming to arrive within 60–90 minutes, weather and road conditions permitting. Because our trucks are already stocked, we can begin repairs as soon as we arrive.
Do you service all makes and models of furnaces, heat pumps, and boilers?
Yes. Our NATE-certified technicians are trained on gas, electric, and oil furnaces, dual-fuel systems, ductless and ducted heat pumps, and both steam and hot-water boilers from leading brands such as Trane, Carrier, Lennox, Rheem, Goodman, Bryant, York, and more. Our truck inventory includes universal replacement parts that fit 80–90 % of the equipment installed in Pikeville homes.
What warning signs suggest I should schedule a professional heat repair visit?
Call us if you notice: (1) the system blowing cool or lukewarm air; (2) frequent on/off cycling or failure to reach the thermostat setpoint; (3) odd noises like banging, screeching, or rattling; (4) a sudden spike in utility bills; (5) a burning or musty odor; or (6) carbon-monoxide detector alerts. Addressing these issues early prevents bigger breakdowns and can improve safety and efficiency.
Will I know the repair cost before any work starts?
Absolutely. After a thorough diagnosis, your technician will present a written, flat-rate estimate that lists parts, labor, and any optional upgrades. You decide whether to proceed—no work starts without your approval, and there are no surprise or overtime fees, even for after-hours calls. We also accept major credit cards and offer financing for larger repairs.
Do your heating repairs come with a warranty or guarantee?
Yes. We back our workmanship with a 1-year labor warranty and honor the manufacturer’s warranty on any parts we install (typically 1–5 years, depending on the component). If the same issue reoccurs within the warranty period, we will return at no charge to make it right. We also offer optional maintenance plans that include seasonal tune-ups and extended repair coverage to keep your heating system in top shape year-round.