Free In-home Assessment
Free In-home Assessment | HVAC Unit Replacement | Heating and Air Conditioning | Pikeville
When Pikeville homeowners invite HEP into their living rooms for a free in-home assessment, they get more than a quick once-over—they receive clear answers, up-front pricing, and a personalized roadmap to year-round comfort. Our certified technicians arrive on time, listen to your concerns, and evaluate airflow, load requirements, and energy efficiency. By combining local know-how with the latest diagnostic tools, we identify hidden issues that spike utility bills or create hot and cold spots, then outline the smartest fixes without any pressure.
If the evaluation shows that repair costs outweigh benefits, we’ll guide you through an HVAC unit replacement that matches your square footage, budget, and efficiency goals. From choosing the right high-performance system to scheduling a seamless installation, HEP handles every detail—permits, rebates, haul-away, and follow-up checks—so you can focus on enjoying cleaner air and lower monthly bills. Schedule your complimentary assessment today and discover why Pikeville trusts HEP to keep comfort simple.
FAQs
What happens during a free in-home HVAC assessment?
A certified comfort advisor will arrive at your Pikeville home at the scheduled time, listen to any comfort or energy-efficiency concerns you have, and then perform a room-by-room evaluation of your existing heating and cooling equipment. We measure square footage, insulation levels, ductwork condition, airflow, and electrical capacity. We also check for safety issues such as carbon-monoxide risks or code violations. Using these findings, we calculate the exact size system your home needs and present replacement options, efficiency ratings, and projected energy savings—all at no cost or obligation to you.
How do I know if I really need to replace my heating or air-conditioning unit?
During the assessment we look at your unit’s age, repair history, refrigerant type, efficiency rating, and overall performance. In Pikeville’s climate, most heat pumps and ACs last 10-15 years while furnaces average 15-20 years. If your system is nearing the end of its service life, requires frequent or costly repairs, uses phased-out R-22 refrigerant, or has a SEER/HSPF rating well below today’s standards, replacement is often more economical. We provide a side-by-side cost-of-ownership comparison so you can see whether upgrading or repairing makes better financial sense.
How much does a new HVAC system cost in Pikeville and are financing options available?
Prices vary with home size, efficiency level, and whether ductwork needs modifications, but most complete replacements in Pikeville run from $6,000 to $12,000 for a high-efficiency heat-pump or furnace/AC combo. We partner with reputable lenders to offer 0% APR promotional financing, low monthly payment plans, and lease-to-own programs. We’ll also identify any TVA or Kentucky energy-efficiency rebates and manufacturer incentives to reduce your out-of-pocket expense.
How long will the assessment and installation take?
The in-home assessment usually takes 60–90 minutes. Once you approve a proposal, we can typically schedule installation within 3–5 business days, depending on equipment availability. A standard replacement (removal of old unit, installation of new system, duct sealing, thermostat setup, and start-up testing) is completed in one day. Larger homes, zoning upgrades, or significant ductwork repairs may require an additional day.
Do you handle permits, rebates, and Pikeville code requirements?
Yes. Pikeville and Pike County require mechanical permits and inspections for HVAC replacements. Our team secures all necessary permits, arranges city or county inspections, and ensures your new system meets or exceeds Kentucky Residential Code, including the current 14-SEER minimum and proper refrigerant management. We also file for any applicable manufacturer rebates and local utility incentives on your behalf, so you receive the maximum savings without paperwork headaches.
What should I do to prepare my home for the assessor’s visit?
Please make sure all HVAC components—indoor unit, outdoor condenser, air handler, and main duct trunks—are accessible. Clear away stored items around the furnace closet, attic access, or crawlspace hatch, and unlock any gates leading to the outside condenser. Have your last 12 months of energy bills handy so we can analyze usage patterns. Pets should be secured for everyone’s safety. No other preparation is required; we bring shoe covers, drop cloths, and all necessary diagnostic tools.