Gas Furnaces

HEP Heat and AirGas Furnaces

Gas Furnaces | HVAC Unit Replacement | Heating and Air Conditioning | Pikeville

When the chill settles over Pikeville and your gas furnace sputters, HEP is the neighbor you call for fast, friendly relief. Our seasoned technicians arrive with everything they need to diagnose, repair, or guide you through an HVAC unit replacement, pairing superior craftsmanship with the high-efficiency equipment that keeps utility bills in check. From whisper-quiet variable-speed blowers to smart thermostats you can control from town or trail, we tailor every install to the way you live.

Because we’re a hometown team, we understand Pikeville’s climate, codes, and even the quirks of older homes. That means clean, respectful workmanship, transparent pricing, and financing options that make upgrading simple. When you’re ready to swap costly breakdowns for consistent comfort, reach out to HEP—where one call does it all, and every customer is treated like family.

FAQs

How do I know it’s time to replace my gas furnace or air-conditioning unit instead of repairing it?

Industry guidelines suggest considering replacement when the equipment is over 12–15 years old, requires frequent or costly repairs, or has a steep drop in efficiency (rising utility bills, uneven temperatures, excessive cycling). In Pikeville’s variable climate—hot, humid summers and chilly winters—an aging unit may struggle twice a year, accelerating wear. A licensed HVAC technician can perform a load calculation, examine heat-exchanger integrity, refrigerant levels, and electrical components, then compare repair costs to the long-term savings of a new, higher-SEER/AFUE system.

What size HVAC system does my Pikeville home need?

Proper sizing is based on Manual J and Manual S calculations, not square footage alone. A contractor will measure living area, insulation values, window locations, air infiltration, and local design temperatures (Pikeville’s winter design temp ≈ 25°F, summer ≈ 91°F). Undersized equipment runs continuously and never reaches set point, while oversized units short-cycle, causing humidity problems and higher bills. After the load calculation, the contractor recommends the correct BTU output for the furnace and the right tonnage/SEER rating for the air conditioner or heat pump.

Are high-efficiency gas furnaces worth the investment in Pikeville’s climate?

Yes. Although Pikeville winters are moderate compared with northern states, heating still accounts for roughly 40 % of annual energy use. Upgrading from an 80 % AFUE furnace to a 95–98 % AFUE model can cut heating fuel consumption by up to 20 %. Because natural-gas prices fluctuate, efficiency protects against future cost spikes. High-efficiency units also come with sealed combustion and variable-speed blowers, improving indoor air quality and comfort while qualifying for utility rebates and federal tax credits.

How long does a typical furnace and AC replacement take, and will I be without heating or cooling?

Most straight change-outs (replacing existing equipment with similar size and connections) take 1 day—about 4–8 hours. Complex projects—adding new ductwork, zoning, or indoor air-quality accessories—may extend to 2–3 days. Your installer will shut off the old system, remove and dispose of it, set the new equipment, connect gas/electrical/refrigerant lines, pressure-test, evacuate, and charge the system, then verify airflow and thermostat operation. You’ll usually be without heat or cooling only during work hours; contractors can stage portable heaters or window units during extreme weather if needed.

What rebates, incentives, or financing options are available for HVAC replacement in Pikeville?

Customers can stack several programs: • Tennessee Valley Authority (TVA) EnergyRight rebates for qualifying ENERGY STAR gas furnaces and high-efficiency heat pumps or AC units. • Federal tax credit of up to 30 % (capped at $600 for AC/heat pumps and $600 for furnaces) under the Inflation Reduction Act through 2032. • Manufacturer promotions that provide instant rebates ($200–$1,200) on select high-efficiency models during seasonal sales. • Low-interest financing or 0 % same-as-cash for 6–18 months through local banks or the HVAC dealer’s financing partners. Your contractor should provide paperwork and AHRI certificates so you can claim every incentive.

How often should I schedule maintenance after installing a new furnace or AC?

Even brand-new systems need professional tune-ups to keep the warranty valid and efficiency high. Schedule maintenance twice a year—furnace service in early fall (clean burners, inspect heat exchanger, check gas pressure) and AC/heat-pump service in spring (clean coils, verify refrigerant charge, clear condensate drain). Replace or clean filters every 1–3 months based on usage and household conditions. Proper maintenance can add 3–5 years to equipment life and maintain peak efficiency, saving 5–10 % on energy bills.

HEP Heat and Air
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(423) 228-7742