- HEP Heat and Air
- Clean Installation

Clean Installation
Clean Installation | Thermostat Upgrades | Heating and Air Conditioning | Pikeville
Imagine setting the perfect temperature in your Pikeville home with a single tap—no more wrestling with outdated controls or wasting energy on guesswork. HEP’s clean installation process for heating and air conditioning systems brings you that convenience, combining expert craftsmanship with today’s smartest technology. Our licensed technicians arrive on time, protect your floors and furnishings, and leave your space spotless, so the only thing you notice is the newfound comfort and efficiency.
With thermostat upgrades from HEP, you can fine-tune your climate from anywhere, track real-time energy use, and enjoy customized schedules that fit your routine. Whether you’re replacing an aging furnace, adding a high-efficiency heat pump, or simply want your AC to run smarter, our team tailors every installation to Pikeville’s unique weather demands. Let us help you save on utility bills and elevate your everyday comfort—because feeling at home should always be this easy.
FAQs
What does a “clean installation” of heating and air conditioning equipment mean for Pikeville homeowners?
A clean installation refers to the practice of removing old HVAC components, refrigerant, and debris in accordance with EPA regulations, thoroughly cleaning ductwork entry points, and installing new equipment without leaving dust, drywall residue, or construction waste in your home. For Pikeville residents—who often battle coal dust and high pollen counts—this approach prevents indoor air quality problems from day one and ensures your new system operates at peak efficiency.
How long does a typical HVAC replacement and thermostat upgrade take?
Most standard residential jobs in Pikeville can be completed in one working day. Our crew arrives by 8:00 a.m., removes the old furnace, air handler, and condenser by noon, completes duct transitions and line-set flushing in the afternoon, and finishes wiring, refrigerant charging, and smart-thermostat setup before 5:00 p.m. Larger homes or custom zoning projects may require a second day for duct sealing, system balancing, and customer orientation.
Will a smart thermostat really lower my energy bills in the Pikeville climate?
Yes. Pikeville’s hot, humid summers and cool winters create wide temperature swings that smart thermostats manage far better than manual models. Features such as geofencing, learning algorithms, and real-time weather adjustments typically cut heating and cooling runtimes 10–15 %. For the average Pike County electric bill of $160 per month, that’s $190–$290 in annual savings—enough to pay for most smart thermostats within the first year.
Are my existing low-voltage wires compatible with modern Wi-Fi thermostats?
In many homes built after 1990, the existing 18/5 thermostat cable already includes the required C (common) wire. During the in-home assessment we test continuity and voltage to confirm suitability. If your current wire lacks a C conductor, we can often repurpose an unused wire or install an Add-A-Wire module. When neither option is feasible—common in older Pikeville farmhouses—we run new plenum-rated cable through the wall cavity with minimal drywall disruption.
How much does a complete system swap with thermostat upgrade cost in Pikeville?
Pricing varies by size and efficiency rating, but most homeowners choose a 2.5- to 3-ton 16-SEER heat pump with a matched air handler. Installed prices, including a Wi-Fi learning thermostat, start around $7,200 and average $8,500 after labor, permits, and haul-away. Eligible Pike-Letcher RECC customers can apply for up to $750 in cooperative rebates, and federal tax credits cover 30 % of qualified heat-pump costs (up to $2,000) under the Inflation Reduction Act.
What warranties and maintenance requirements come with the new system and thermostat?
Our equipment includes a 10-year parts and compressor warranty, a 5-year labor warranty, and a 1-year clean-installation satisfaction guarantee. Registering the thermostat through the manufacturer’s app activates a 3-year replacement warranty. To keep all coverage valid, you must schedule professional maintenance each spring and fall. Our Comfort Club plan ($14.95/month) provides these visits, priority service, and 15 % off any repairs while keeping your warranties fully intact.