- HEP Heat and Air
- Heating And Cooling

Heating And Cooling
Heating And Cooling | Thermostat Upgrades | Heating and Air Conditioning | Pikeville
Looking for a smarter way to stay comfortable in Pikeville? HEP’s Heating & Cooling team specializes in thermostat upgrades that transform ordinary HVAC systems into precision-tuned comfort zones. Swap out that old dial or push-button unit for an advanced Wi-Fi or programmable thermostat, and start enjoying faster temperature adjustments, lower energy bills, and remote control from your smartphone. Our certified technicians handle everything—from recommending the perfect model to seamless installation—so you can focus on feeling the difference, not figuring out the wiring.
HEP has served Pikeville homeowners for decades, and we back every upgrade with friendly, local support and dependable warranties. Whether you crave voice-activated convenience, detailed energy-use reports, or simply a more consistent indoor climate, thermostat upgrades are the quickest way to level up your heating and air conditioning system. Schedule your appointment today and discover how a small change can make your entire home feel brand-new.
FAQs
Why should I upgrade my thermostat instead of keeping my old manual model?
Modern programmable and smart thermostats offer precise temperature control, automatic scheduling, and real-time energy-use data. In Pikeville’s four-season climate, that translates to lower utility bills, better indoor comfort during hot, humid summers and chilly winters, and less wear on your HVAC equipment because the system no longer cycles unnecessarily.
Will a new smart thermostat work with the heating and cooling system I already have?
Most current thermostats—whether Wi-Fi, learning, or traditional programmable—are designed to be “universal” and pair with single-stage, multi-stage, and heat-pump HVAC systems commonly installed in Pikeville homes. During a free assessment, our technicians verify wiring (C-wire availability, number of stages, heat-pump balance point, etc.) and choose an adapter if needed, ensuring full compatibility before installation.
How much money can I expect to save by upgrading?
Energy-Star studies show that properly used programmable thermostats reduce heating and cooling costs by 8–15%. Many Pikeville customers report saving $150–$300 in the first year, especially when they activate features like adaptive recovery, occupancy sensing, and utility time-of-use optimization offered by smart models.
Do I really need a professional to install my thermostat?
While some homeowners can install a basic thermostat themselves, professional installation guarantees correct wiring, safe system shutdown/start-up, and precise configuration for heat-pump balance points or dual-fuel systems common in the region. Our service also includes Wi-Fi setup, user training, and a workmanship warranty, so you avoid voiding equipment warranties or damaging control boards.
What smart-home features come with today’s thermostats?
New units integrate with Amazon Alexa, Google Home, Apple HomeKit, and IFTTT. You can adjust temperature with voice commands, automate settings using geo-fencing that tracks your phone’s location, receive high-humidity or freeze alerts via smartphone, and view in-depth energy reports. Some models also support remote indoor air-quality sensors and whole-home zoning control, valuable in larger Pikeville residences.
Can a thermostat upgrade help manage Pikeville’s humidity and seasonal temperature swings?
Yes. Upgraded thermostats offer humidity-sensor inputs and dehumidification or re-heat settings that coordinate with compatible HVAC equipment to keep relative humidity around 45–50% during muggy Appalachian summers. Advanced algorithms also use local weather forecasts to pre-heat or pre-cool your home during rapid spring and fall temperature changes, maintaining comfort without energy waste.