Certified Technicians

HEP Heat and AirCertified Technicians

Certified Technicians | Heating and Air Conditioning | Pikeville

When Pikeville homeowners want year-round comfort without the hassle, they turn to HEP’s team of certified technicians for unmatched expertise in heating and air conditioning. From precise load calculations and energy-efficient system installations to meticulous repairs and tune-ups, our pros arrive on time, in uniform, and ready to restore perfect indoor conditions. We understand local weather quirks, and we bring the latest diagnostic tools to keep your HVAC running quietly, cleanly, and affordably.

Expect straight-forward pricing, respectful service, and workmanship backed by solid guarantees. Whether you need a sudden furnace fix on a frosty night or a full A/C retrofit before summer’s peak, our courteous crew listens first, explains clearly, and delivers solutions that last. With HEP in your corner, Pikeville’s most trusted choice for heating and air conditioning is only a quick call away—so breathe easy and let comfort come home.

FAQs

What HVAC services do your certified technicians provide in Pikeville?

Our team offers complete heating and cooling solutions, including new system installation, seasonal maintenance, precision tune-ups, indoor air-quality upgrades, ductwork design and repair, thermostat replacement, and fast diagnostics and repair on all major brands of furnaces, heat pumps, and air conditioners.

Are your technicians licensed, insured, and factory-trained?

Yes. Every technician who visits your home holds an up-to-date Kentucky HVAC license, carries full liability and workers’ compensation insurance, and undergoes continuous factory training. This ensures safe workmanship, code compliance, and the latest knowledge of evolving HVAC technologies.

Do you offer 24/7 emergency heating and air-conditioning repair in Pikeville?

Absolutely. Breakdowns rarely happen at convenient times, so we keep an on-call technician available around the clock—including nights, weekends, and holidays. Call our emergency number and a certified professional will be dispatched with a fully stocked service vehicle to restore comfort quickly.

How soon can I schedule a regular service appointment?

For non-emergency calls, we typically have next-day openings. During peak season we recommend scheduling 3–5 days ahead, but we always reserve limited same-day slots for urgent comfort issues. You can book by phone, online form, or our mobile app—whichever is easiest for you.

Which HVAC brands and models do you install or service?

Our certification covers all leading manufacturers, including Trane, Carrier, Lennox, Rheem, Goodman, York, Coleman, and Mitsubishi Electric. Whether you own a traditional split system, ductless mini-split, geothermal heat pump, or smart hybrid system, we have the specialized tools and parts to maintain or repair it.

What steps can your technicians take to improve my home’s energy efficiency?

After a detailed load calculation and equipment inspection, we can recommend high-efficiency replacement units, seal or redesign leaky ductwork, program smart thermostats, balance airflow, add zoning controls, and perform annual maintenance to keep your system operating at peak SEER/HSPF ratings—often reducing utility bills by 20–30%.

HEP Heat and Air
Book Online
(423) 228-7742